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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Customer support is great, this is my first issue, waiting on resolution on my refund, but i am sure that will get it,
She was very professional, very polite and extremely helpful
Each representative handled my concerns professionally and worked effectively in solving them.
Was a good customer service didn't take longer either
Comisiones altas pero servicio de calidad, agregaria las seguridad a la aplicacion. Es rapida, buena y confiable
Lara explained the internal processes, which I didn't know about previously.
Payoneer is one of the best platform for online payments for the services across the world.
They gave clear answers to my queries. It was good experience overall and Iam satisfied with it.
El agente de servicio al cliente es exelente y muy amable.
When I finally got past the shyt chat bot my experience with customer care was absolutely exceptional. The lady that I spoke to took care of my every need went out of her way to give me a call back several times after being disconnected and stayed on the phone with me throughout the entire process and ended up handling my every need. I appreciate her and I will continue to use this number if ever I need service.
I'm happy with the service and the worldwide accessibility it give me.
10/10. Good customer service. Excellent agents.
Agent take their time to assist you and satisfy your concerns. Lovely
Glad to have my account reopened so its gonna help me to get paid from my international clients
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members