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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Very good and i loved it... i've been using payoneer for months now, my client pays me here. I am happy that the app is so easy to use. It is very user friendly. And i can link it to my e-wallet,it's easy as 1,2,3. Thanks payoneer! This is one of my favorite apps ever!
It was great talking to the customer service staff because they were approachable. I hope my problem will be resolved.
Had my worst experience, I spent months! I lost hours and money trying to make this account work, trying to verify my address and identity so I was able to withdraw. They made me leave home several times to gather documents they would never approve anyway, print them, scan them, they even received my rental agreement with all my personal information, off course with no resolution. This company should definitely be audited. Use PayPal instead, it's fast, reliable, easy, transparent.
I'm using Payoneer account for quite long time.
The customer care is perfect & convenient
I want to get more information on Payoneer to expand my business
Please come with suggestions.
Agent was very helpful went extra mile to hwlp me get my new card as soon as posible
Whay when transfering to my local banl the charge me 15$ plus my bank an other 15 but tbere was a difference of 20 missing on my account. I transfer 171-15 payoneer fee - 15 bank fee i should have receive 141 instead i got 121
No sé cómo han hecho gastos con mi tarjeta.
Payoneer parece haberme solucionado el problema,me atendieron muy amablemente.
Espero todo termine de manera satisfactoria
It was super easy and informative, the agent was nice enough to get me another account so that I could get my funds easily, that was awesome
First of all, I hereby extend my sincerest acknowledgments for opting in la crème de la crème of the ilk of Ms. Kate: she is second to none in terms of humane collaborativeness, high-mindedness, diligent dedication for her customer's satisfaction, work promotion, employer's goodwill.
Secondly, She's is indeed a role-model for how man should, regardless of religion, race, gender or the like thingamajigs, ergo deal with his co-denizens on our loved Earth: she's verily the apotheosis of humaneness—no more, no less.
Let me thank her for such a felicity she had lavishly showered me with…. Indeed, I'm not in a position but to have, in no way, made a virtue of necessity by speaking well of her—as she's worth her salt. She's epitomizing the true nature of a good person, who will be rewarded sooner or later for her synergism and faithfulness to herself and the Other. Period.
My experience so far is wonderful customer service very good
La verdad que conseguir el telefono fue un dolor de cabeza, lo pude conseguir en un foro que encontré de casualidad. Deberia estar mas a mano, en la aplicacion o en la seccion contactenos. Algunas tareas como solicitar una tarjeta nueva cuando ya tenes una vigente no es posible realizarla desde la aplicacion o su sitio web. Me parece poco serio que esté tan escondido y deba ser buscado en foros o sitios externos a Payoneer, esa es lo unica cosa mala que encontré en estos 3 años que tengo como cliente el resto todo perfecto.
Siempre fueron muy atentos y me explicaron todo perfectamente
So far my experience with Payoneer has been a great one and I'd definitely recommend it to everyone
Все было хорошо 👍 Но для меня этот вопрос ещё не окончен. Буду делать вечером
The good reps help make up for the terrible ones, it's a 50 50 chance though.
I experience problem this time but I've been in payoneer since 2021
I have been using Payoneer since 2018 and only had a couple of minor issues which were sorted out very quickly by the customer service team.
It was smooth and easy, good thing that the agent was able to resolve my issue.
客服很认真,非常棒的平台!祝你们生意兴隆,给你们点100个赞,谢谢你们的帮助,大家可以尝试这个用平台,值得拥有!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.