About the Business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I'm from Nepal and I'm Payoneer Card for most of things like shopping from store, using it for online purchase and for online payment of subscriptions. Its really easy and the customer service is also but a bit slow Live Chat. It's better and faster to resolve the problem through a call. A bit expensive to load money on Card from a country like Nepal. We can't upload money directly through our bank account. Thank you
The representative was very professional and helpful!
Payoneer is fantastic! It doesn't matter if you seek a solution for you privately or for your company, they got it covered!
Reliable, fast, and with excellent support!
Sure, there are instances when a pending approval can be annoying, but if you call and provide the correct information they request, it
Will be solved very fast.
I love being a user of their services, have been for years, and will keep using them for years to come.
I hope they offer more options in the future to use them for more than just banking.
Really helpful and caring, just only advice kindly recruit more representative
We are on 2020 and Payoneer still the best virtual bank i have used ever, thank you for this amazing Services
Next time you wanted to make a request, it is way much better calling them instead of their chat support
Everything is good, thank you very much, she was very helpful, I am very happy and very satisfied with your service, once again thank you
I always recieved my money through payoneer every sunday thats why I don't get the point why they need to review it from time to time every 2 or 3 months so stupid! Now I know why my co workers choose Paypal because Paypal is accurate and real time.
Getting help from an agent online seems like impossible... As it is a global payments sending system they need to be responsive but unfortunately they are not all you get in name of help is just a $#*!ing automated mail... Totally dissappointed
My card is expired. That is why I was experiencing technical error on withdrawing money. I have not enough knowledge about making phone call to solve. This. Making phone call can give you instant relief. Thanks Pioneer.
I talked with Mary and she resolved my issue. Thank you for the service
This was the best experience ever. I recommend Payoneer to everyone across the world. Loving, caring and the BEST
Great and perfect customer service and kindly attentions customers matter. Thanks for everything!
I was in a issue stuck since week and when I talk to customer service her name was Farnenda she was really patient & good speaker. Thanks
I like payoneer as a free of cost worldwide e-cash service provider. But the minimum transaction and withdraw amount should be same for all users and best if it's reduced to $10.00
This is my second month using Payoneer and the process to have your money withdrawn to your bank account is suppose to be 2 business days however I have to be waiting 8 or more business days. It's ridiculous. When you call Payoneer they keep telling you 48 hours.
Really I am happy with your service. Payoneer is very helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members