About the Business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent service and experienced customer support. Payoneer always makes customers happy
I have been using Payoneer for about 10 years now. Awesome customer support and care
I am pleased, in the future, I need the same service.
Customer service representative is very polite, friendly and helpful
Customer care service was extremely favourable, had my issues resolved with ease.
Agent was super polite and got the job done. My issue was understand and recommendation was acurate.
I was very happy that my issue was resolved within the call. The rep who assisted me made sure that I immediately get the resolution I needed, he was very respectful and kind. Thank you.
Doing business since 2016 and payoneer made it possible for me to increase my reach and now I am fully satisfied with the services I am getting :)
I am very happy with payoneer services. And its very helpful for me in my business.
Payoneer is a life saver and their customer service is A1. Dealing with Payoneer has made business easier and receiving payment a breeze
It was a very nice experience as it was my first time ever to talk with customer service, they listened to my questions and answered all very politely.
Excellent and professional customer service.
Looking forward to having my Payoneer account verified to I can begin to use this extra ordinary service.
Payoneer is an easy to use payment platform with very good security
I am so happy. They are so lovely and friendly. They help me so much. They waiting for me to solve my problem. I never think that i can get help from her. Thank you for everything..
At a time I no longer knew what to expect but I was convinced that the issue with my account will get through and now it has gone through. Thanks.
Payoneer gives the best rate for currency conversion, hassle free transaction. In case you've got into trouble, no worries, with the assistance of all ears customer care team, surely they will resolve your issue in the nick of time. Kudos!
Hey, I am really satisfied with Payoneer work and support! Payoneer is the best payment method!
Thank you so much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members