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Payne Glasses

How would you rate Payne Glasses?
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Virginia
2 reviews
0 helpful votes
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Beautiful Frames
November 12, 2021

The frames are BEAUTIFUL. I have received many compliments on them. The only negative thing I would say is the lenses do smudge easy. If you don't have access to the cleaning cloth that comes with the glasses, you'll be looking through a blur all day. Other than that, they're the best glasses i've ever had. I'm considering ordering another pair in a different color.

Date of experience: November 12, 2021
Pennsylvania
1 review
0 helpful votes
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Great frames, great price, fast shipping
November 18, 2022

The process of picking out frames can be challenging and the price some places charge is unreal.
This is not that place... wonderful selection of frames at amazing prices.
Easy to use website and fast shipping sealed the deal.
The glasses fit great, so good I am thinking about getting another pair.
Thank you!

Date of experience: November 18, 2022
New York
1 review
3 helpful votes
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Quick, easy to order, fast shipping, great quality
February 20, 2021

Ive ordered 3 pairs from Payne.The glasses were fun to shop for with the try on feature. They have a good selection of glasses and sunglasses easy to figure out the ordering process. They ship faster than what the description says if you choose standard delivery. Two out of three deliveries I could see the entire process including tracking. I get so many compliments on my large " granny glam" glasses that i got. So affordable i could order a few pairs at a time still cheaper than the eye glass store.

Date of experience: February 20, 2021
New Hampshire
2 reviews
0 helpful votes
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Seriously such a great deal!
August 22, 2023

I have ordered from Payne on 3 separate occasions with a minimum of a year in between. Not sure how, but the quality is more than your moneys worth. The only thing I wish they would do is glass lenses.

Date of experience: August 22, 2023
Florida
2 reviews
0 helpful votes
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Enjoyable experience shopping with Payne Glasses on-line. Everytime. Fantastic selection. Adele multi-color cat eye frames are super impressive. Fit just right and are a compliment magnet. The bargain received and quality of service, selection truly make it easy to share with others. Truly a company that values its customers.

Date of experience: July 7, 2023
Alabama
1 review
0 helpful votes
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Perfect sunglasses
May 14, 2021

I needed some prescription sunglasses. Had previously ordered glasses so I was able to get on, find the frames I wanted, use my stored information and buy. It was super simple and they came in a week. Perfect for summer!

Date of experience: May 14, 2021
California
1 review
3 helpful votes
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Pleasantly Pleased
January 11, 2021

My first online purchase of single vision glasses and I was so impressed by the quality and price, I ordered 2 more pairs! I can actually get "fun" frames that I normally wouldn't purchase because they are so affordable. And I don't have to freak out about possibly breaking them when doing yard/farm work. Yes, I am that hard on my eyewear. I will definitely be a returning customer!

Date of experience: January 11, 2021
Illinois
1 review
0 helpful votes
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I needed new glasses and went to a local optical place for the eye exam with the intention of buying my glasses there. To my surprise their frames were around $300, plus the prescription was another $200. I refuse to pay that much. I found Payne eyeglasses and they had excellent instructions on how to measure everything. I wear progressive lenses so I was worried about buying online, but to my delight the glasses were perfect, and they only cost me $123.84. Delivered fast and well packed with a very nice eyeglass case. I am going to purchase another pair from them.

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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If you have any problems, do not use Payne's online chat for help. The person I talked to was sarcastic and rude. I then sent an email with a copy of the chat, letting their customer service know what transpired through online chat. Because of that incidence, I can only somewhat recommend doing business with them and will be looking for another online eyeglass distributor.

Date of experience: November 24, 2023
Oregon
1 review
1 helpful vote
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Payne Glasses is the best!
March 1, 2023

Payne Glasses is the best! If there is a problem they will make it right, and they'll work quickly to get your glasses back to you as soon as they can. I've had to return two previous frames due to uncomfortable fit, and they exchanged for another frame, and sent the new ones back to me within 1-week or less. I highly recommend them. The prices are excellent - you'd pay twice or more at the optometrist's office for lesser value.

Date of experience: March 1, 2023
Louisiana
1 review
0 helpful votes
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Easy to buy and cheap
December 20, 2020

Buying the glasses was really easy and affordable. My mom has me order her glasses about once a year now and we don't have to wait for our insurance to renew. We can change out with the season and what's in style. I could literally buy one pair of glasses each month and still come out cheaper than if my insurance covered it at the doctors office.

Date of experience: December 20, 2020
North Carolina
2 reviews
7 helpful votes
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Nice and sturdy glasses
November 21, 2022

While most ladies will not think about having sturdy eyeglasses, it is a must for me as mine tend to get knocked off my face while at work and having glasses that can take a fall or get bumped into and not break is a must. They are also stylish and fit the face well. And as always please keep making more styles in Large/wide frames as I am one of many with big heads and always need the width so that the glasses do not cut into my temples or behind my ears. I love that eyeglasses prices have come down low enough that I can get glasses in different styles and colors that match outfits or my mood on a particular day. I needed this option thirty years ago when I first started to wear glasses and found the ones I got to be too heavy and did not like to wear them.

Date of experience: November 21, 2022
Indiana
1 review
0 helpful votes
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New sunglasses
May 14, 2021

Usually do not buy sunglasses, but so easy and quick to use Payne. Ordered and had them in less than 2 weeks and fit perfectly and cost a fraction of going to the big franchise places. I have bought 4 pair so far.

Date of experience: May 14, 2021
Nebraska
1 review
1 helpful vote
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Great, fast glasses for price
February 18, 2021

This is my second pair from Payne (1st pair lasted at least a year, I just wanted something new). I paid extra because of my high prescription and finally got the thinnest lenses I've probably ever had! I like the frames and the lenses only took a day to get used to. In certain lighting situations I sometimes see a little rainbow along the edge of a lens; I'm not sure why that happens with these and no other glasses I've ever had, but honestly I like it

Date of experience: February 18, 2021
Canada
1 review
0 helpful votes
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Cavazzi experience with Payne Glasses
August 12, 2022

1. Process to order very easy and efficient
2. Order confirmed quickly and advised shipped
3. Very confusing experience with DHL. Received very confusing numerous emails saying delivery was attempted unsuccessfully - which appeared to be spam. Finally phoned DHL and advised order was approximately 250 miles away and they could not deliver to area so they would mail via Canada Post. Eventually received.
4. Frame appeared excellent but find prescription lenses tend to distort vision resulting in telescopic effect.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Florida
1 review
0 helpful votes
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All went quick
December 8, 2022
Updated review

All went quick. I did have a question. I hit the chat icon. I was chatting with someone within a minute. All answered and happy so far. Looking forward to getting my glasses. Hoping they are as pictured

Date of experience: December 8, 2022

All went quick
November 25, 2022
Previous review

All went quick. I did have a question. I hit the chat icon. I was chatting with someone within a minute. All answered and happy so far. Looking forward to getting my glasses. Hoping they are as pictured

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Can not see correctly with new eye glasses. Email with company a pain. In stead of just remaking them again,. Cust serv is instructing me to put glasses on and move them back forward over my eyes.
Not a happy camper. No glasses and they haven't even suggested refunding money.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Nevada
1 review
0 helpful votes
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These guys Rock!
October 4, 2021

Incredible service from order to delivery. Great prices. The only thing I would like to see just a few more styles. I have an update. My progressive lenses were a little off due to me not knowing how they sit. I chose wrong, yet I was able to send them back to them for a little tweak. All this was done at no cost to me. They have exceeded far beyond my expectations with thier exceptional protocols. Highly recommend them!

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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I checked out several online stores
January 5, 2023

I checked out several online stores. I am an actor and needed several glasses that fit the movie' time period without breaking my bank and I can still see and read properly. Payne was the best value. I compared my expensive (with insurance) progressive glasses from a store to the Payne glasses (no insurance) and they are identical. I could not find any difference in vision. I just paid over $200 more for the old ones. I guess I will never do that again.

Date of experience: January 5, 2023
New York
2 reviews
0 helpful votes
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All good
November 8, 2021

I've purchased from Payne 3 times so far and likely will again in the future. The money saved over conventional eyeglass retailers is substantial. I've always been satisfied with the quality of the glasses from Payne. I see no reason to go elsewhere at this time.

Date of experience: November 8, 2021

Overview

Payne Glasses has a rating of 4.2 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 8th among Eyeglasses sites.

service
277
value
983
shipping
982
returns
30
quality
979
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