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Payne GlassesReviews 1,599

4.2
How would you rate Payne Glasses?
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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976
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61,648 reviews
Ohio
1 review
0 helpful votes
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Overall, an expedient service and good quality items.

Date of experience: July 10, 2023
Florida
1 review
0 helpful votes
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I could not be happier with the quality and value for such a great price!

Date of experience: July 10, 2023
Florida
1 review
0 helpful votes
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Great glasses to choose from
July 9, 2023

Great glasses to choose from. Glasses are stylish, trendy and fashionable.

Date of experience: July 9, 2023
Colorado
1 review
0 helpful votes
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Great quality, Affordable, amd outstanding customer service

Date of experience: July 8, 2023
Arizona
1 review
0 helpful votes
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I haven't received the glasses yet. I have tried to find out where they are, but the site doesn't have that information or a way to retrieve it. I have received 1 email stating that the glasses were being inspected for shipment. This was on July 4th. Until I see the glasses and try them on I can't rate them.

Date of experience: July 8, 2023
Arkansas
1 review
0 helpful votes
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The glasses are too small…I thought they would be larger instead they are a children's size

Date of experience: July 7, 2023
Kentucky
1 review
0 helpful votes
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Very happy overall
July 7, 2023

Very happy overall. It costs money to try on multiple pairs but I get a deal on glasses so it is worth it

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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I needed to adjust the prescription after I ordered, customer service was very helpful and a live person answered without having to wait on hold

Date of experience: July 7, 2023
Virginia
1 review
0 helpful votes
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Customer service was excellent
July 7, 2023

Customer service was excellent. The description of frames and tint colors was less satisfactory.

Date of experience: July 7, 2023
Utah
1 review
0 helpful votes
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I was skeptical at first but I have purchased three pairs now and I probably won't go any other route.

Date of experience: July 7, 2023
Minnesota
1 review
0 helpful votes
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We'll done all the way around!
July 7, 2023

We'll done all the way around! Precise and on time. No hassle. Great pricing.

Date of experience: July 7, 2023
Massachusetts
1 review
0 helpful votes
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Neither prescription is useable, and I didn't purchase your guarantee. I have a dr. appointment late this month and will ask them to check these glasses. The prescription I sent you was about 10 months old, so as of now I don't know if lenses are at fault or if my sight has changed that much.

Date of experience: July 7, 2023
Julia Z. Payne Glasses Rep
over a year old

Hi,

So sorry for that. We have sent you an email. Please check!

Massachusetts
1 review
0 helpful votes
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Purchased 2 pairs of glasses, mostly pleased with both. One of the frames fit too loosely, probably too big for my face because it kept slipping down--it needed Croakie sling to secure stems to stay in place on ears and keep frame snug on face. The other frame was smaller and fits better, no need for Croakies. Overall, impressed by the quality and cost of these glasses.

Date of experience: July 7, 2023
Illinois
1 review
0 helpful votes
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This is my second year using Payne glasses and I plan on using them for many years to come! Love their products!

Date of experience: July 7, 2023
Colorado
2 reviews
0 helpful votes
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I truly need somebody's help to have me fix these glasses I could not wear them and I can't see out of them. Something is very wrong, I would love to order more glasses from your company, but I need to figure out how the online process works for me. If somebody could call me next week or send me an email that would be great. Please send the email to this address. *******@sterilesafesolutions.com

Date of experience: July 7, 2023
Julia Z. Payne Glasses Rep
over a year old

Hi there,

So sorry for that. We have sent you an email for troubleshooting. Please check!

Tennessee
1 review
0 helpful votes
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Great price get lots of compliments looking forward to getting my new glasses I just ordered I hope it had
More of an angle shape on top not so straight

Date of experience: July 7, 2023

Great price get lots of compliments looking forward...
June 20, 2023
Previous review

Great price get lots of compliments looking forward to getting my new glasses I just ordered

Date of experience: June 20, 2023

It was a bit difficult to navigate website and a lot...
December 31, 2022
Previous review

It was a bit difficult to navigate website and a lot more expensive then advertised Im excited to see the product and delivery wait time

Date of experience: December 31, 2022
California
2 reviews
0 helpful votes
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Have not gotten my order Have not gotten my orderHave not gotten my orderHave not gotten my orderHave not gotten my order

Date of experience: July 7, 2023
Virginia
1 review
0 helpful votes
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Great glasses frame and it came so fast! This is my second pair from Payne and it's always been a great experience!

Date of experience: July 7, 2023
Alabama
1 review
0 helpful votes
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I love everything about them!
July 7, 2023

I love everything about them! I ordered the wrong size at first and was able to do a one-time exchange for another pair and they fit perfect! I got the premium progressive and that makes all the difference if you use dual computer monitors. I also added the transition to sunglasses and love that feature as well. I didn't invest in the more expensive transitioning but might in the future.

Date of experience: July 7, 2023
West Virginia
2 reviews
0 helpful votes
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My experience was perfect
July 7, 2023

My experience was perfect. My glasses arrived quicker than I could order and receive them from the optometrist, they're perfectly fine, and priced amazingly well. I got 4 pairs of glasses (2 regular, 2 sunglasses) with many add ons for $100 less than I could buy one pair from my optometrist AFTER insurance. I'm thoroughly pleased.

Date of experience: July 7, 2023

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349