Pawspetsupermarket.co.uk has a consumer rating of 1.61 stars from 69 reviews indicating that most consumers are generally dissatisfied with their purchases. Pawspetsupermarket.co.uk also ranks 172nd among Dogs sites. The most common issues with Pawspetsupermarket.co.uk are around customer service, which is not as good as expected by some customers.
I noticed that I had an amount coming out of my bank monthly for which I did not know what it was. On checking I found out that it was pawspetsupermarket.com that it was from. I contacted their site and told them that I was disgusted that this was being done and a day later got an answer from them, saying that if I could identify the payment dates they would refund all the monies. Yes I thought!!. I have checked my bank statement and this has been done. I contacted them and thanked them. If you tell them just what has been going out of your bank I am sure they will look into it and refund you. Good luck.See positive reviews
This is a familiar story. Bought a dog coat in June 2011 for £16.99. It arrived OK and was OK. Kept taking the money every month up to and including December 2011. Luckily I paid by Visa and contacted my Visa provider's fraud dept. enclosing printouts from this website.They investigated and refunded the fraudulent payments. This should work for you if you paid by Visa. I've also cancelled that card and had a new one issued. Good Luck.See critical reviews
Hi All I brought 2 sets of polka dot collar & leads back in July.. delivered within 3 weeks, but then after a week of them being used, all the fake leather came off both collars so I sent them an email complaining asking for a return address & for a refund.. 8 emails later, (2 back saying they are waiting for a response from the designers) I AM NOT A HAPPY BUNNY You cannot reach them on their phone as it diverts straight to an American Voicemail.. You get no where by emailing them either. I have now faxed them - we'll see how we get on. IF YOU WANT MY OPINION DO NOT ORDER FROM THIS WEBSITE.. CHEAP DOESNT ALWAYS PAY!
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