I noticed that I had an amount coming out of my bank monthly for which I did not know what it was. On checking I found out that it was pawspetsupermarket.com that it was from. I contacted their site and told them that I was disgusted that this was being done and a day later got an answer from them, saying that if I could identify the payment dates they would refund all the monies. Yes I thought!.
I have checked my bank statement and this has been done. I contacted them and thanked them.
If you tell them just what has been going out of your bank I am sure they will look into it and refund you.
Good luck.