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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Very good app you can any kind of kids clothes accessories at reasonable prices... good quality products
Pat pat have amazing range and i am a regular on their site. Not only that, I recently had an experience with their customer service and Jann helped me resolve my issue with utmost promptness and understanding.
I adore this brand. Very beautiful, quality clothes at a cheap price. Now I can dress my daughter cheaply and beautifully. Thank you very much patpat.
Everything they sell is of very good quality and their offers are the best I will keep buying! I like it
The customer service is amazing they reply fast. I had issues with my order held in customer service they helped me
I'm excited about Pat Pat costumers service, especially Joven. My problem with order and wrong delivery was solved very quickly and well! Thank you!
I received an excellent aftersale service by Ronie, I recommand! Clothes are affordable so I'm not worried to buy online on patpat without testing first
PatPat is great, I definitely recommend it. The quality of the clothes is excellent, it has a great variety of clothes, the prices are accessible. The help center is very good, I recently resorted to it and was assisted by JANN who responds quickly, is very attentive and is aware of the case. Thanks.
I just started shopping from patpat, i absolutely love it! I've had such a good experience. All the clothes for my daughter are super cute & good quality. I had an issue with the size of a shoe i ordered and Angelica at patpat helped me out right away and shipped the correct size. Overall I'm super happy with my purchases & will continue to shop from them in the future. They also have really cute mommy & me outfits, i got a bunch!
Ropa de buena calidad y un buen servicio lo recomiendo al 100% me encantó todo... 10/10..
Excellent customer service by MAY for helping me in taking care of my issue in very less time.
Thanks MAY
I love patpat. I ordered from them 4-5 times and it's always good quality, fast shipping and not expensive! I accidently ordered the same item twice, I contacted then and they answered me within 24h with a solution and refunded me. I'm very happy with them!
Je suis satisfaite de mes achats, ma petite fille a adorée. La qualité des vêtements est bien et le service après vente est top
I liked the fast shipping and the service they give u when u have a problem and they solve it, I recommend
La calidad es increíble y estoy súper contenta con todos la ropita que he recibido! Muy bonito todo! Espectacular
Des articles jolis, avec de beaux ensemble. Des petits prix, voir tout petits prix. Envoyés dans les temps. Qualité correcte. Un service après-vente réactif. Je recommande :)
I ordered two pairs of shoes, shoes size 27 but I got sizes 29&30, that is I got the wrong size which I did not order.
I recently did some shopping from pat pat and I m one happy customer love there quality and service, the delivery was on time and the quality of the product was great. 100% satisfied
I ordered one dress which did not fit me. They send me new dress with larger size. Thank you for your quick response!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are sorry to hear that you received an incorrect shoe size.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.