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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Super helpful and friend, also fast to respond! Very good site and allway happy to order from them, keep it up^^
PatPat has a huge collection of trendy, fashionable and High Quality clothes for affordable prices. I love shopping in this site and also happy with customer service. I am beyond happy with the outfits from PatPat. I can't wait to order more.
Great site, fab quality, and great customer service. Delivery was quick and I have already ordered more products. Happy customer
Me encanta la recomiendo al 100% es de mis páginas favoritas para la ropa de niños pequeños es mucho mejor precio que en otras app
Their customer service is great! I emailed over the weekend and got my issue resolved within a few minutes or so.
April G. Was so quick and awesome to help with resolving my query in one email.
I asked for things and they weren't delivering, so I called Patbat, and they helped me out perfectly, and they were the best in taste. And it was sent to me again. It was so easy. Thank you very patpat
Excellent customer service and great product quality! Arrived sooner than expected. Customer service was easy to reach by email
Everything was so cute! Materials were on point, and even better customer service! Would definitely reorder again!
I had to return few t shirts, so contacted the customer care service center. The service provider named May was extremely helpful and solved my issue within two hours of contacting via email!
Hazel made my return so easy. She was so helpful, kept me updated with the process & got me a new dress super quick.
The products are amazing and the customer service is great highly recommended. The children's clothes are beautiful. The nursing dresses are amazing
Me encanta comprar en patpat porque mi pequeña siempre va monisimas.
La calidad de la ropa es estupenda, las telas super suaves y respetuosas con la piel de los niños, y los diseños son super originales.
Lo mejor es que siempre hay in montón de ofertas para comprar a muy buen precio.
Ah! Y la ropa para ir conjuntados toda la familia es genial! De mis cosas favoritas.
Muy recomendable
They helped me Swift fully and they were so nice and concerned! THANK YOU SO MUCH! I will definitely be ordering soon
Super chic boutique and cheap and good. The quality of the clothes are good and the models are extraordinary.
Ordered 3 items for my son and still have not received my package. Ordered on March 30th and it is now May 8th. Chat support is no help when all they do is give me the tracking link. My package has been out for delivery for the past week apparently jumping around from post office to post office. This website seems like a scam to me. Yea there clothes are really cheap but by the time I actually get them my son will already be In the next size up. Get it together.
I recently had an experience where customer service was involved…. It was the nicest, most pleasant experience ever! Not only was I given a discount but they were so kind and allowed me to keep the clothing I had ordered. This is an excellent company and I will definitely order from PatPat anytime I need cute, well made baby and infant outfits!
I ordered matching jump suits for me and my daughter the quality was amazing we now officially love patpat
Viele verschiedene Kleidung mit gute Preise. Kundenservice sind sehr nett und schnell Probleme lösen.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear that you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.