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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Oluchi A.
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Quality for less
May 8, 2021

Shopping on patpat is always a delight. Lots of options to choose from, quality clothings for less, awesome customer service, fast delivery.

Date of experience: May 8, 2021
Mexico
1 review
0 helpful votes
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Sin duda una gran tienda, amo comprar en PatPat, artículos de excelente calidad y económico, vale la pena

Date of experience: May 8, 2021
Germany
1 review
0 helpful votes
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Super hilfreich gewesen MARY
Bin sehr zufrieden, immer schnelle Antworten sehr aufmerksam und freundlich vielen Dank dafür. Ich bestelle immer wieder gerne bei euch.

Date of experience: May 7, 2021
Virginia
1 review
0 helpful votes
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I have a very honest, and quick responses for my purchase questions, generally I am a happy customer

Date of experience: May 7, 2021
Canada
1 review
0 helpful votes
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Love the outfits
May 7, 2021

I'm very happy with all the cute and reasonable price outfits. Customer service is also very fast in responding to my enquiries.

Date of experience: May 7, 2021
Germany
1 review
0 helpful votes
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Very nice
May 7, 2021

Hello pat pat is very nice and i love the clothes from their. And we had a lil problem but Genalie helpet us out. The clouthes are really nice and not expensive. Love it!

+1
Date of experience: May 6, 2021
Japan
1 review
0 helpful votes
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I am a first time mom and trust patpat for future purchases of things I need for my baby. Cheap prices with quality products.

Date of experience: May 6, 2021
Nevada
1 review
0 helpful votes
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Customer service
May 7, 2021

Customer service is amazing. They respond quickly and have cute apparel for your children. Great prices

Date of experience: May 6, 2021
California
1 review
0 helpful votes
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Cute clothes!
May 7, 2021

The clothes were super cute and stylish. Customer service was extremely helpful in helping me get a refund for the clothes that didn't fit my girls.

Date of experience: May 6, 2021
Australia
1 review
0 helpful votes
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Just amazing
May 7, 2021

Amazing service, quick response and quick delivery, love the quality of we loved everything and came within 7 days

Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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Great customer experience on Patpat!
May 7, 2021

Great customer service experience with Meah! We would by again on Patpat even if the sizing chart was not this much accurate.

Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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The customer service is very fast they helped me with an error in my order and I was able to cancel without problems.
I mistakenly ordered two pairs of sandals, so I ordered footwear and they responded right away, it is the first time that I have a problem with ordering in pat pat and I am satisfied with how they solved it.

Date of experience: May 6, 2021
Jamaica
1 review
0 helpful votes
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I have had positive experiences with this company, and have had nice clothes sent. The sizes are sometimes way bigger than expected but it still works out for me because I don't purchase for direct wear all the time.

Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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Great customer service. So fast with there response! Will be ordering again for sure.
I am very happy with May!

Date of experience: May 5, 2021
Canada
1 review
0 helpful votes
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Good service
May 6, 2021

Very good service given by rohanie. I really like her service. I appreciated her efforts. I like my shopping experience on pat pat.

Date of experience: May 5, 2021
Mexico
1 review
0 helpful votes
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Excelente ropa, y servicio rápido y atención amable. Tarda un poco pero vale la pena. Ropita linda..

Date of experience: May 5, 2021
Canada
1 review
0 helpful votes
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I really enjoy buying on PatPat site. The clothes are super cute and good quality. The customer service is super friendly and professional. I purchased already twice and planning to purchase again.

Date of experience: May 5, 2021
Ireland
2 reviews
0 helpful votes
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Value for money refund vs vouchers
May 5, 2021

Hi a voucher was added to my account for value of 18.50$. For a wrong order I received.

I was asked for a refund or a voucher. I said a voucher as I was going to make purchases but seems like that voucher is no good to me as I cannot use it with any other voucher already in my account. Can you take that 18.50$ voucher from my account and issue me a refund. So I can use other voucher and save shipping costs also because after applying voucher on an order I see that I have to pay shipping.

This is truly unfair. Can you refund 18.50 To my account payment method please?

Emails sent no reply.

Date of experience: May 4, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about the issues you've encountered in your recent order.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Japan
1 review
0 helpful votes
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Order got lost in the mail but Customer service was great to work with. I was able to get a full refund with no issues.

Date of experience: May 4, 2021
Georgia
1 review
1 helpful vote
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I had placed 4 separate orders with Pat Pat 3 out of the 4 arrived. The 4th had a shipping delay and once I emailed customer service they were extremely quick to respond - less than 24 hours and they resolved the issue as my package arrived yesterday! The clothing is amazing quality for really good prices. Absolutely love this shop and will continue to order for my baby girl and for family matching outfits.

Date of experience: May 4, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376