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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I am very regular customer of pat pat... always satisfied with price and quality.
This time only one faulty product came, and pat pat customer service helped me in that instance.
Thank you team specially "Jasper".
Kind regards.
I love bargain shopping and these are great! Seem like great quality and it's fun to shop new things daily!
A very good product quality and a very helpful customers services, جودة عالية واسعار مناسبة بالاضافة الى خدمة التوصيل السريع والتغليف الجيد
These outfits are polyester not cotton. Too hot for infant. Meah was helpful in giving a voucher :) :)
I had a problem with one of my items and Joven was very kind all the time helping me and she resolved my problem. That was my first order from Patpat but it won't be the last. Thank you for all ypur help.
Excellent customer service and value for money. Quality of clothes good and very quick response from customer service.
Had an amazing experience with all my orders from patpat. I have loved all of the clothes I have received for my 19month old son. I had a minor issue with my most recent order which was quickly resolved by Meah. A very friendly customer service agent who corrected the issue within less than 24 hours. Thank you so much
ParPat has cute clothes for all ages! When I needed to return/refund a few items, Jann, my customer service agent was quick to respond and beyond helpful!
Hi, I was looking for matching mommy and me outfits. Since my babe will grow out quickly, I wanted ones that were affordable. Patpat had a great selection of affordable matching outfits. I ordered a size too small, and the customer service was super responsive.
It has beautiful promps and excellent quality. I totally recomended. If you have any problem with your package, they are going to helado you and give you a solution.
I love buying clothes from Patpat, they have the cutest clothes and great quality for everyone. Fast shipping and great customer service.
Perfect clothing with affordable prices. Love their outfits. I almost ordered 4 times from patpat. Their delivery would take 3 weeks. I am excited to see more new products and happy to order again. Thankyou
Very fast reply! Entered the wrong address and they changed it within 1 day. Thats why i always order with them. Good job patpat!
I have had a great experience with patpat. My items were delivered in less than two weeks. Though I was not sure what to expect, I took a chance in hopes that materials would be of great quality and I must say that I am please. Absolutely beautiful garments too.
Es una app muy confiable y todo es bonito y de buena calidad. Brindan un excelente servicio al cliente y los pedidos llegan en muy buen estado PatPat es lo mejor que me ha pasado Soy una chica activa, extrovertida, ama de casa y empleada privada a la que le gusta mucho comprar y la app me tiene muy adicta a comprar más seguido
They staff is very efficient and professional and understanding had an issue and it was handled and addressed immediately
I sent in a request for an exchange due to items not fitting right. Within less than an hour phoebe contacted me and assisted me with my order. It was simple, easy and fast. Great work!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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