On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
Me encanta la ropa de patpat es muy linda, siempre hacen buenas ofertas. Les doy 4 estrellas poque demoran un poco con la entrega.
I had a great experience with patpat, I bought some dresses for me and my baby girl. The products are of good quality, excellent for the price. The dresses did not fit me, I contacted the customer service, they answered me on the same day, Elaine was the person who spoke to me, she is very kind and solved my problem, she gave me several options. I will definitely buy in this story again.
Ordered a lot of products off here for my 1 year old son, quality was amazing as well as delivery time. 1 item did not arrive so contacted customer service. Issue was resolved extremely quickly. Very happy customer
Me encanta la app muy segura y todo llega a tiempo y bien la recomiendo mucho muy completa tiene bastante mercancía y siempre actualizada
I had an issue with receiving my package, but Joven handled it in a swift and professional manner! Thanks
I ordered about 20 items but 3 of them does´nt fit. I mailed to the customer service and got quick answers from Casseylene. She resolved my request for a return in an very competent and extremely friendliy way. Thank you very much!
Really happy with with all the items i ordered and fabric is very bqby friendly. Definitely going to order again
Patpat has great products, very affordable and such great quality. Definitely recommend to everyone!
Fantastic quality clothing at great prices.
Awesome customer service by Rhea B and fast shipping.
Love PatPat! Will never shop anywhere else
I ordered for the first time and received my order SO QUICKLY! Everything was amazing except 2 of the bras I bought were too big despite following the size guide online. I contacted customer service and they resolved my issue RIGHT AWAY. Their customer service is amazing! I'm extremely impressed! I will be buying from patpat again!
Paquetería regreso mi pedido y Pat Pat me solucionó de forma rápida y sencilla, enviándome los articulos que tenían disponibles y el resto me lo regreso en forma de cupón
Jann was quite helpful with my request as I made a mistake with my order, added three sets of the same cloth. My refund was processed.
Excelente servicio llega rápido y atienden todos los problemas que llegues a tener con los productos.
I choose patpat for my baby stuff. Best quality and affordable. I would recommend this App to all. Patpat
The goods I received was of good quality. I ordered almost 6 dresses for new born. I liked all of them
I downloaded the PatPat app a while ago and window shopped for the longest time, putting item into my basket and then not purchasing because I wasn't sure the quality would be any good and after buying through other clothing sites and being disappointed I didn't want to waste my money however before Christmas I decided to get a few bits. A hat, fleece onesie and a couple of two pieces. I spent $50 and thought if it was rubbish then at least it wasn't $$$ (even though $50 is a lot of money!). My package took 5 weeks to come but this wasn't PatPats fault. It sat in Vancouver sorting office for 3 weeks due to Covid. When it did arrive I was pleasantly surprised! My items were awesome! Great quality and super cute. Did they wash up ok!? You betcha! They look just like new! The colours were still vibrant after 1, 2, 3, 4 washes. My baby is on the small side and the items are on the larger side which is great because she's had so much wear out of them! Over the Canadian winter she was never out of the fleece onesie and it took a beating! After about 4 months wear (almost everyday) the zip broke but that's ok! It cost $7. I think that's pretty good! So now it's coming into summer I decided to do a big order and bought 25 items and they're all fantastic. I only had to change 2 items (trainers) as they were too small but after speaking to the wonderfully helpful SHAMIAH, I was sent the correct size which arrived a week later. I've since got my Mum, neighbour and my friend in Australia ordering from PatPat as I can't fault them. Really cute clothes that are affordable, great quality and a company that takes care of their customers.
If you're in doubt. Don't be! Your only trouble will not being able to stop hitting that buy button! Thanks!
Gran servicio y gran calidad de ropa, todas las tallas y modelos. De verdad una gran gran experiencia
Soo happy to shop with patpat. They help u with stuff not at all problem with refund or return. Keep shopping with patpat thanks.
Estoy encantada!
Los productos tienen una excelente presentación, la calidad y los precios están muy bien también!:)
Pero lo que me está resultando increíble es la atención al cliente que tienen! Responden enseguida a todas mis dudas y solucionan cualquier inconveniente enseguida.
Seguiré comprando y recomiendo 100% la compra en PatPat
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts