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PatPatReviews 6,266

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Australia
1 review
0 helpful votes
Follow Elise L.
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I purchased some clothing from pat pat on 1st April 2022 and received the goods in just over a week (8th April), which was a pleasant surprise! And the clothes were of good quality for the amount I paid for.

There were two items which I found didn't suit me and one which was slightly on the small side. I requested a refund for two of the items and an exchange for a larger size for the other.

The customer representative gave me a reply within 48 hours and the refund was processed and I received it 3 days after completing the request and getting it approved. The exchange request was also approved and it took just under 2 weeks for the larger sized jumper to arrive.

I would highly recommended pat pat for any clothing purchases as they made it the process very easy and efficient. And I will be happy to purchase from them again.

Date of experience: May 3, 2022
Egypt
1 review
0 helpful votes
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Excellent Site
May 3, 2022

Excellent location and they have very good costumes, but we need customer service in Egypt to respond to our inquiries and suggestions to improve the quality of the products, we hope so

Date of experience: May 3, 2022
India
1 review
0 helpful votes
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Appreciated
May 3, 2022

Literally helpful i always asks foolish questions and they always resolves my issues...

Date of experience: May 3, 2022
Colorado
1 review
0 helpful votes
Follow LiHsien M.
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Recently purchased several bathing suits for a family trip, and though the items didn't fit PatPat responded within a day and offered credit. Will buy again from PatPat.

Date of experience: May 3, 2022
GB
1 review
0 helpful votes
Follow Amy J.
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I would like to really thank Heniz for helping me change my address as I forgot to change my address before placing order and they also phoned me up in regard of changing one on my item as I forgot to change the colour I would most definitely recommend this company 100% and I will most definitely be ordering again thank you so much :)

Date of experience: May 3, 2022
New Zealand
1 review
0 helpful votes
Follow Aparna P.
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Bought a bag and few dresses for my 2 year old son. It's was so good. It came perfectly packed n loved it

Date of experience: May 2, 2022
Italy
1 review
0 helpful votes
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Ottimo
May 2, 2022

Ho acquistato più volte su questo sito e sono stata sempre soddisfatta. Prodotti troppo carini a buon prezzo. Help center tempestivo ed esaustivo

Date of experience: May 2, 2022
Belgium
1 review
0 helpful votes
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Very responsive company. The customer service works well. The items are of excellent quality and not expensive.

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
Follow Frelyn L.
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I am happy with their quick responsive…
I am happy with their quick responsive customer service. My last purchased was placed to my neighbours planters, and their customer service CASSEYLENE she is very nice and helpful. The clothing are good quality. Very elegant matching dresses and its very affordable. Love all the clothing

Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Mary had great customer service.
May 1, 2022

Mary was very kind and helped me with my return professionally quickly. Mary gave great costumer service.

Date of experience: May 1, 2022
El Salvador
1 review
0 helpful votes
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Patpat Is te best
April 30, 2022

Patpat is the best, their clothes are of quality and when you have a problem they solve it very quickly.

Date of experience: April 30, 2022
Australia
1 review
0 helpful votes
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Style Miss Mia
April 30, 2022

I have been purchasing patpat for a couple of years now you have some beautiful products that look gorgeous on my daughter Mia we always get comments on her clothes... more unique style love patpat...

Date of experience: April 29, 2022
Italy
1 review
0 helpful votes
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Assistenza super!
April 27, 2022

Nonostante ci siano stati dei problemi con la consegna dell'ordine, Mary del servizio di assistenza si è prodigata il più possibile per risolvermi il problema e alla fine lo ha risolto rispedendomi tutto senza nessun costo per me! Grazie infinite per la disponibilità e l'efficienza

Date of experience: April 27, 2022
New York
1 review
0 helpful votes
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Amazing customer service
April 27, 2022

Phoebe Helped me with a return and was amazing, helped get me a full refund and exchange one item. Very quick and helpful

Date of experience: April 27, 2022
New Zealand
1 review
0 helpful votes
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I highly recommend patpat to everyone
April 27, 2022

I love the clothes from PatPat as it is something different than usual I can buy for my kids and me it's pretty good quality for the price.
I highly recommend PatPat to everyone

Date of experience: April 26, 2022
Tennessee
1 review
0 helpful votes
Follow Kara N.
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I love patpats clothes. I buy my 1 year old so many cute clothes and recently purchased some for my self. It shipped fast. Most of the items fit some were either too small or too large. I contacted customer service and Jonalyn helped take care of my return. She responded quickly and took care of my refund for the clothes that didn't fit.

Date of experience: April 25, 2022
Serbia
1 review
0 helpful votes
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Genalie
April 25, 2022

Die Kleidung gefällt mir sehr und das Service Team ist immer freundlich und bereit schnell zu antwortet und zu helfen. Ich bin begeistert

+1
Date of experience: April 25, 2022
Germany
1 review
0 helpful votes
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Clothing
April 25, 2022

It a good app and their customer sevice are so kind and patient, they listen to me and help me solve my issues

Date of experience: April 25, 2022
Illinois
1 review
0 helpful votes
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Matching Kids
April 25, 2022

I love their wide variety of matching kids and family fashion. They quality, price, and delivery time are great.

Date of experience: April 24, 2022
Canada
2 reviews
0 helpful votes
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Amazing service!
April 25, 2022

The service provided by this company was amazing. Fast response and beyond helpful employee, Genalie. I will definitely be shopping here again.

Date of experience: April 24, 2022

From the business

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patpat.com
Mountain View, CA, United States
+3377