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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Nice items at nice price. Quality good. Love the family matching collection. Also love dress collection.
Order loads of outfits for my baby girl and so happy with quality and love the head bands and sizes very accurate
Service Team work perfectly. They answer quickly and corectly. I'm very satisfied with their work. Thanks a lot.
Satisfied with Jann's efforts. Satisfied with the customer service team. Jann have been so supportive to resolve my issues. Thanks for resisting that much pressure from customers and providing them good sevice.
Quede satisfecha con los productos que me llegaron. Tienen una exelente calidad.
Lo recomiendo al 100%
The Quality of all products I purchased are not great. DO NOT be misguided please. I am not complaining. The price is pretty good so thinking about cost performance, their products are very nice. Low quality but good design and good price, definitely worth your money. In addition, every single piece of cloth is packed in reusable bag individually. I loved this idea a lot. Furthermore, Their customer service is awesome. I was very happy and satisfied with a conversation with the customer service team.
First time I saw the price and other people's complaint, I worried about the risks of buying disappointing products and wasting money. Now, I can say there is no risk of spending money on Patpat products. If you look for high-end, organic clothing, this is absolutely not the one you would like to purchase. However, if you want cheap, one-time clothes with good design, this is the one for you. Your baby will outgrow anyways so wear for one season and not wearable next year.
I am really happy with the experience with Patpat. Although you receive some damaged product, customer service will take good care of you for sure.
I got matching hats for my daughter and I to wear on vacation. We got them and my daughters started unraveling. I emailed customer service and Kish helped me get a new hat for her before we left town. The other items we bought were so cute! And I like the prices too.
I am happy with the service and very satisfied with this application. Thank you for facilitating my affairs as well as dealing with my problem as soon as possible. I misplaced the address and was a little worried, but you made it all easier for me. Kudos to you Rachel, mini love for you.
Me encanta el servicio que brindan cada ves que tengo alguna inquietud, siempre estas dispuestos a ayudar y con mucha rapidez.
Gracias por sus servicios.
Compro da patpat ormai da cinque anni e compro sia per il mio bimbo di 6 anni che per il mio bimbo di 2 mesi la qualità è ottima e i prezzi sono imbattibili materiale e originale le fantasie sono stupende
Ho fatto un paio di ordini, mi sono trovata bene, belle cose come in foto. E quando ho avuto un problema per la taglia sbagliata sono stati veloci, disponibili e molto gentili. Comprerò sicuramente ancora da loro.
Great service got from JANN. She help to solve my wrong order issue. I'm repeat customer of this site and the quality of the item for mom and baby is great. Thanks for the prompt response JANN.
Azienda molto seria e il personale gentile e disponibile. Ho ordinato moltissime cose e mi sono piaciute tutte, il cotone é buono e il design sempre meraviglioso!
The product quality is very good. I am so happy.im grateful that i finally found a page like this because it has so many opportunities and so many different products foe kids and i love clothes
Love pat pat... they have great deals and great customer care. Was very well taken care by Clair D. When encountered problems with my order
Die Ware sind super gut und günstig
Ich habe die falsche Größe erhalten und problemlos habe ich ein Email bekommen, dass der Betrag in 14 Tage zurückerstattet wird.
Sonst sehr günstige Ware und super gute Qualität.
Gerne nochmal, danke RHEA B für die nette kommunikation
All the products I bought came much better than I expected, I recommend it to everyone. It's a great thing to get these great products at this price I really didn't think I would be this satisfied. Thank you very much patpat family
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.