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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I was looking for a mommy and me matching outfit set and decided to get the sunflower rompers. They were so cute and we were complimented all day! The only downer was that the tiny pom poms on the little girl's version broke easier than I hoped, but that was because my girl is rough and very playful.
I have purchased over a dozen outfits, absolutely gorgeous, great fit and excellent service from Roni
My daughter needed some new clothes and since we are in lockdown still, online was the only way. I'm sorta cheap, I like clearance racks at fancy stores, and thrift shops lol Then I got a Facebook ad for PatPat and thought I'd take a chance. The prices were great but what really amazed us what the quality of the clothing! It's all so beautiful! Feminine, fancy, modest, cute, high quality and very good cost. So impressed with our purchase, definitely buying more! Also our order arrived in 9days! It's not even supposed to be here for another week lol
Amazing customer service from Phoebe at patpat. Had issues in the UK with sizing and she resolved a return solution so nicely and quickly. Definitely makes me want to purchase more in the future!:-)
My package encountered some problems during its Customs Security checks, but thanks to April G. From Pat Pat Custom Service, the problem was resolved in a short time. Excellent Customer Service.
Irish from PatPat handled my issue very professionally and helped me with an order! It was great customer service and I will order more things from PatPat!
Quality was amazing! I had an issue with sizing of my maternity shorts I ordered and they were more then happy to help rectify the issue! Super happy and can't wait to get the appropriate sizes!
Ho ordinato 2 camicie uguali per mio figlio e suo padre e anche 2 costumi uguali, oltre che un paio di pantaloni per mio figlio. La merce è arrivata dopo 2 settimane come previsto.
Le camicie non andavano bene di taglia, così ho contattato il servizio clienti che molto efficientemente dopo 24h mi ha risposto che mi era stato accettato il cambio taglia, e dopo 48h l'ordine era già stato preso in carico.
Sono molto soddisfatta.
I am very happy with the quality of product and also the delivery time is quite short and quick... the way they handle the queries and complaints of customers is also remarkable... My last order is reshipped they listen my complaint and sort it within few hours am really very satisfied... Thanks
I recently bought four items and it turned out that one of that doesnt fit well to me. The customer service was quick to resolve the issue and send me the correct size.
Patpat is definitely the best place to buy baby clothes online. Very good quality. Excellent sales. Really amazing customer service and returns are easy. Love the way they treat customer and help them. I am more than impressed. Highly recommended to all!
Every time I purchase from Pat Pat I found great deals. All the items were good quality and very original.
Very nice and exactly what I was looking for. Shipping is exactly on time. Helpful information about tracking order
I was very surprised at their professional customer service, when I bought something that didn't quite fit right, they were amazing by letting me keep the items and giving me a voucher, which was enough to purchase the items again in the correct size :)
I have ordered from this site many times and everything has always been perfect (size, look, packaging, delivery), but the last two orders were 5 months late. I turned to the contact support (I was lucky a person named MELVIN was answered on my mail) who solved my problem very quickly. He answered on every mail so kind and nice. In a few days it was all over. He was really professional and helpful. I have to admit it was unexpected. They offered to resend or refund me. Since I didn't need those things anymore, I chose the second option and I can't wait to order something again. Now I'm sure I'm buying for sure. I recommend Pat Pat to everyone. Thank you Melvin acctually
The products quality and delivery are superb and on time. Loved the fabric. Great for babies. And kichen items are amazing.
PatPat ha risolto il problema di non avere tempo per lo shopping con l'app acquisto comodamente da casa tante cose belle e di qualità per i miei figli.
I had a problem with a shipment that was blocked once it left. The operator with whom I had an email exchange (Kim B) was kind and allowed me to make a new shipment with the same items (the cost of the missing ones was refunded).
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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