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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

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Arizona
2 reviews
0 helpful votes
Follow Taylor K.
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I was looking for a mommy and me matching outfit set and decided to get the sunflower rompers. They were so cute and we were complimented all day! The only downer was that the tiny pom poms on the little girl's version broke easier than I hoped, but that was because my girl is rough and very playful.

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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I have purchased over a dozen outfits, absolutely gorgeous, great fit and excellent service from Roni

Date of experience: June 4, 2021
Canada
1 review
0 helpful votes
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Amazing Experience!
June 6, 2021

My daughter needed some new clothes and since we are in lockdown still, online was the only way. I'm sorta cheap, I like clearance racks at fancy stores, and thrift shops lol Then I got a Facebook ad for PatPat and thought I'd take a chance. The prices were great but what really amazed us what the quality of the clothing! It's all so beautiful! Feminine, fancy, modest, cute, high quality and very good cost. So impressed with our purchase, definitely buying more! Also our order arrived in 9days! It's not even supposed to be here for another week lol

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Amazing service.
June 4, 2021

Amazing customer service from Phoebe at patpat. Had issues in the UK with sizing and she resolved a return solution so nicely and quickly. Definitely makes me want to purchase more in the future!:-)

Date of experience: June 4, 2021
Italy
1 review
0 helpful votes
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My package encountered some problems during its Customs Security checks, but thanks to April G. From Pat Pat Custom Service, the problem was resolved in a short time. Excellent Customer Service.

Date of experience: June 4, 2021
Alabama
1 review
0 helpful votes
Follow Kourtney S.
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Irish from PatPat handled my issue very professionally and helped me with an order! It was great customer service and I will order more things from PatPat!

Date of experience: June 3, 2021
Canada
1 review
0 helpful votes
Follow Brianna F.
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Very impressed!
June 4, 2021

Quality was amazing! I had an issue with sizing of my maternity shorts I ordered and they were more then happy to help rectify the issue! Super happy and can't wait to get the appropriate sizes!

Date of experience: June 3, 2021
Italy
1 review
0 helpful votes
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Soddisfatta
June 4, 2021

Ho ordinato 2 camicie uguali per mio figlio e suo padre e anche 2 costumi uguali, oltre che un paio di pantaloni per mio figlio. La merce è arrivata dopo 2 settimane come previsto.
Le camicie non andavano bene di taglia, così ho contattato il servizio clienti che molto efficientemente dopo 24h mi ha risposto che mi era stato accettato il cambio taglia, e dopo 48h l'ordine era già stato preso in carico.
Sono molto soddisfatta.

Date of experience: June 3, 2021
Sweden
1 review
0 helpful votes
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Happy Customer
June 4, 2021

I am very happy with the quality of product and also the delivery time is quite short and quick... the way they handle the queries and complaints of customers is also remarkable... My last order is reshipped they listen my complaint and sort it within few hours am really very satisfied... Thanks

Date of experience: June 3, 2021
Florida
1 review
0 helpful votes
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Buenísimo
June 4, 2021

Toda la ropa súper linda y de buena calidad!
Realmente me encanta Pat Pat me encanta combinar a toda la familia

Date of experience: June 3, 2021
Finland
1 review
0 helpful votes
Follow Henry M.
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I recently bought four items and it turned out that one of that doesnt fit well to me. The customer service was quick to resolve the issue and send me the correct size.

Date of experience: June 3, 2021
New York
1 review
0 helpful votes
Follow Hira K.
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Patpat is definitely the best place to buy baby clothes online. Very good quality. Excellent sales. Really amazing customer service and returns are easy. Love the way they treat customer and help them. I am more than impressed. Highly recommended to all!

Date of experience: June 3, 2021
Italy
1 review
0 helpful votes
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Great experience
June 4, 2021

Every time I purchase from Pat Pat I found great deals. All the items were good quality and very original.

Date of experience: June 3, 2021
Germany
1 review
0 helpful votes
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Excellent
June 4, 2021

Very nice and exactly what I was looking for. Shipping is exactly on time. Helpful information about tracking order

Date of experience: June 3, 2021
Mauritius
1 review
0 helpful votes
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Great
June 4, 2021

1 order has been confirmed by mistake but KISH handled it well. Cancelled and will refund me. Great!

Date of experience: June 2, 2021
Canada
1 review
0 helpful votes
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I was very surprised at their professional customer service, when I bought something that didn't quite fit right, they were amazing by letting me keep the items and giving me a voucher, which was enough to purchase the items again in the correct size :)

Date of experience: June 2, 2021
GB
1 review
0 helpful votes
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I have ordered from this site many times and everything has always been perfect (size, look, packaging, delivery), but the last two orders were 5 months late. I turned to the contact support (I was lucky a person named MELVIN was answered on my mail) who solved my problem very quickly. He answered on every mail so kind and nice. In a few days it was all over. He was really professional and helpful. I have to admit it was unexpected. They offered to resend or refund me. Since I didn't need those things anymore, I chose the second option and I can't wait to order something again. Now I'm sure I'm buying for sure. I recommend Pat Pat to everyone. Thank you Melvin acctually

Date of experience: June 2, 2021
Norway
1 review
0 helpful votes
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Amazing products
June 2, 2021

The products quality and delivery are superb and on time. Loved the fabric. Great for babies. And kichen items are amazing.

Date of experience: June 2, 2021
Italy
1 review
0 helpful votes
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Love PatPat
June 2, 2021

PatPat ha risolto il problema di non avere tempo per lo shopping con l'app acquisto comodamente da casa tante cose belle e di qualità per i miei figli.

Date of experience: June 2, 2021
Italy
1 review
0 helpful votes
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I had a problem with a shipment that was blocked once it left. The operator with whom I had an email exchange (Kim B) was kind and allowed me to make a new shipment with the same items (the cost of the missing ones was refunded).

Date of experience: June 2, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376