On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
I especially love to thank Karen P. That respond well to answer my concerns!
Thank you I'm happy and much!
Would totally recommend patpat... i have ordered multiple times, each time my order arrived perfectly. Clothes are a great quality and sizing is great too! Love the matching outfits!
Gracias a patpat consegui el reembolso de mi primer compra que se había extraviado por paquetería.
El reembolso se me hizo en cupones como lo solicite para poder volver a adquirir productos de su tienda.
I get so many compliments on mine and my girls matching bathing suits and matching dresses. Can't wait to buy more, they're so adorable & affordable..
Love this site! Very reasonably priced items, shipping can take while but it's coming from out of the country, so makes sense. It's worth the money to wait. :) LOVE THE MOMMY AND ME OUTFITS! I had one small issue with a wall decor I got and ROMEL was super helpful with my concerns, quick to respond in an email and get me a new one (could have received a refund if wanted). Thank you for your kindness!
We had a small issue with the shipment, which was resolved very efficiently by RINDELLE. Thank you RINDELLE for the great customer service and thank you PatPat. The baby clothes are great and the prices very attractive
Genial, buena calidad de los productos me gustó mucho, repetiré seguramente cuando mi bebé sea más grande
Had a great experience shopping with Patpat. The quality of the clothes is on a high level. Also would like to mention about a brilliant work of a customer service. REYNA did a great job helping me with my last order. I was really appreciate her for the fast and professional response.
Would definitely buy all the clothes I need for my baby here.
I was given excellent service by Arrdev. Best service pat pat provides. HIGHLY RECOMMEND. Quality of dresses were excellent.
I always doing baby shopping from here love it always recommond everyone thanks for making my baby more beautifull
I love Patpat. Bought dresses and a hook. The dresses are nice, the hook is broken and the customer support is doing great, CLAIRE D. Helped me to do the refund so quickly.
Is beauty and is very faithful to that shown in the photo on the website.
I love the price of the clothes.
All items we have received from patpat.com have been excellent. Orders were processed in a timely manner and all items have been great quality
Amazing quality & even better price. I recommend this site to all my family and friends that ask about my daughters clothes. Comfy & a great fit especially for picky toddlers. None of the materials are itchy which is a plus for us! Highly recommend!
Customer service is amazing my mother had ordered mommy and me outfits and mistakingly swap the sizes they've responded back in a timely manner customer service was really on top of it items are just as pictures and true to size
Karen P. Helped me out a ton! I was notified that a part of my order was cancelled and she helped me to cancel the other 3 matching outfits before my order was shipped! I order from PatPat yearly and always get my order in a timely manner.
I had the best service from the team of PatPat who went beyond to help me correct a mistake from their behalf. I would not hesitate to buy from Patpat again!
Easy to feed your baby in. The clothes are well made and with great prices it's a great option for breastfeeding mothers.
Gracias Rachel por tu gestión. Aconsejo esta página para comprar, rápido envío y buena ayuda por parte de los agentes
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts