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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I just buy 5 clothes from patpat. But three is the big size. It doesnt match with my baby... just 2 clothes is matches...
Um excelente atendimento
E resolve nosso problema com muita rapidez
Obrigada
Recebi muito rápido a mercadoria
I chose Pat Pat coz the stuff there is just so cute for my little one, the quality of them is good, nothing over the roof but good.
But if i have to show up something is the amazing costumer service. I had a problem with some of the items and Rohanie, solved them immediately, fast and amazingly.
Thanks for assisting SARAH! The clothes on your website are fashionable and good quality for the baby.
Quality of cloths is really good. And fab customer service. Please go ahead and give it a try. They have more varities.
They are an amazing kids online cloths site everything is easy to do and cloths are super cute for the kids
Me hicieron un cambio de talla y fue muy amable la señorita APRIL en respondier todas mis dudas y no tardaron en solucionar mi problema.
Excelente el servicio al cliente.
I have loved everything I have ordered from PatPat. The quality was way better than I expected. When I did have an issue customer service resolved it extremely quickly. Will definitely be ordering many more times.
I love love love PatPat! I was hesitant at first with how the quality of the clothes would be because of the great prices on the clothes, but they are very good quality and I'm totally in love with all the clothes and headbands and drool bibs and the shoes! I will keep ordering from there!
The kids cloth collection, material and fabric is exactly same as they show in images. If you have any issues their customer serbice team is there to help you.
By mistake i order wrong size but i much appreciated SUSIE B. She is really awsm. A big thank to you SUSIE B you resolved my issue
Can't explain how happy that I finally found an online site this efficient. Super service especially by Elaine N.
Good collection at reasonable price. Shipment time needs to be improved. Overall there are great offers and options.
Son excelentes materiales. Me gustan mucho su estilo y como le han quedado a mi bebe. Lo recomiendo bastante.
I'm very happy on how PatPat resolved my claim about 2 leggings I purchased with different color but I received same color. ANIE from PatPat was really quick to answer to my claim via email and provided me with 2 choices to solve my claim, I was not required to return one of the items back which for me is really good customer service as I don't have to incur on return shipping cost. I'm very glad with the timing and solution of my claim.
Great Quality in Clothing also Amazing Customer Service ‘ Susie B' was Very Pleasant and Helpful
Will be ordering again.
SUSIE B was so helpful and sweet. She resolved the issue very quickly and was respectful and understanding the whole time. This was my first time ordering from them and I would recommend PatPat to anyone! I can't wait to get my clothes and I will definitely be ordering from them in the future!
I love the items ive ordered so far. Although i had one come defective i was satisfied eith the help KRISTIAN C. Gave me. Im going to continue to shop on here because well its cheap, i get ny items earlier than expected, & the material doesnt feel cheapy & nasty. It feels rather soft & comforting. So i recommend this app!
I have 2 kids under 2 that grow out of clothes super fast. Patpat has cute clothes at really really good prices so I don't mind keeping their wardrobe up to date. They clothes are usually really trendy and not your run of the mill cartoon characters or plain clothes- it's fashion. I've never gotten an item that didn't fit well. I've ordered twice during covid and the shipping was insanely fast. I thought it'd take longer that it did, but it was less than 2 weeks both times.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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