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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Absolutely love this site... Amazing quality. Packed nicely. Fabric soft. Received the parcel quickly... Would definitely buy from them again..
I love Patpat outfits. They are really so beautiful and such a great stuff. I have bought always there a lot of outfits for my daughter and highly recommend.
I always order family dress for myself and my daughter and quality of their product is awesome. This time I ordered and got issue with size. Patpat customer service resolved my issue so quickly and I really appreciate their quality of service. I highly recommend this site.
Best collection I have come across for baby clothes. There has been couple of issues with the order however patpat team was very prompt in resolving those and gave first hand resolution.
Highly recommended.
They help to resolve your order issues at ease. They didn't asked for the siZe different products to be returned which was amazing. This is beyond exceptional. Highly recommended!
Great service it something is wrong. Many great things. Many things like the photo.
We are very happy whit the things.
I am very pleased with my orders, I recommend this site for mother's good price. My children love it and it fits well on them. Thank you PatPat for the experience I'll surely be coming back for more.
I have ordered from PatPat a few times and the order always arrived on time and the products are good quality. Out of many purchased items only couple were not quite right and the customer service team was quick to rectify the issues, fast responses no waiting!
Ich bestelle nun zum 4 oder 5 mal bei pat pat über zu frieden einfach nur empfehlenswert. Vor allem wen mal wa nicht passt ist der Kundenservice überaus entgegenkommend und super Nett es gibt immer eine zufrieden Stellende Antworten.
Mir wurde von einem Jeffc super gut weiter geholfen.
I love the clothes, the desings are colorful and the quality Is good. The sizes are a little bigger than what the page indicates.
Fast and easy order, great quality and perfect match. My baby loves patpat outfits! I choose patpat for everyday clothes.
Comprar en PatPat es muy fácil y seguro, la ropa es de buena calidad y diseños muy originales y hermosos, estoy muy satisfecha en todos los sentidos.
Thank you JUNABELLE M. For all your support to solve my doubts.
Pat Pat I love her clothes and her good service.
Four stars to Pat pat but five stars to RINDELLE for assistance. Some items I bought were wrong size but thanks to her I got refund quickly and without problems. Correct items are with good quality and fit well.
Being a first time purchase, I was a little hesitant to order from Patpat. But to my surprise, the quality of the products is incredibly good. My baby has a very sensitive skin and the clothes were so soft that I did not have to worry about him getting a rash. One of the Tshirt was very big that I ordered to create a family matching set. Jeffc from the customer service team was very quick to respond and resolve my issue. Got the refund fast and going to order again from the site.
We love PatPat their outfits are stylishly cute. Comfortable and fashionable, we just can't resist not going on the app daily to see updates and new wear for our next purchase.
Would give 0 stars as well deserved. Reviews must be FAKE! I made an order over 6 weeks ago. Still has not arrived. It is shipped from China, supposedly has been in Georgia, USA for the last 10 days. One could put it on a pony and it's be here by now! I reside in Florida. Tracking they send you is all in Chinese. This is just another HUGE RIPOFF. Believe ALL REVIEWS OF THIS GARBAGE COMPANY you will NOT RECEIVE your order!
Received my order after a few days, very pleased with some of the items, unfortunately some of them did not fit, good customer service
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We're also sorry for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner