On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
Not only do I love PatPat matching holiday pajamas for my family, but this year when I accidently placed a duplicate order, the company was quick to resolve my mistake and provide a full refund for the second order. Thank you Kuenzler.
They have great styles of baby clothing! Surprisingly great quality too! We will buy again from them in the future!
Customer service representative Reyna was very quick to resolve my missing package. Reyna was determined to help And replace the items asap. I was quickly credited on my Pat Pat account.
REYNAC was a very helpful customer service representative that resolved my concerns about the two items of clothing that did not fit as I sincerely hoped they would. I do love all the other clothes that came from PatPat and especially am excited about the family sets as it is always so hard to find exactly matching colors for family photos. I got a full set for our fall and Christmas photos and the only two that didn't quite fit as expected were mine- which is sadly expected now that I've had four beautiful babies and my body is harder to find things to fit just right. Otherwise, I'm very happy with the products and the prices.
Excellent customer service. I accidentally placed an order and the customer service (Susie B) resolved the issue within less than 2 hrs. Thank you Susie B for your prompt service.
I bought a lot of baby clothes and some nursing/maternity ones, and I am really happy with PatPat services and products. I received all my orders within 15 days. Every item came individually and nicely packed. The quality is also very good. Recommended
Very nice clothes for my little baby girl. Very soft stuff and beautiful designs and sizes as well. Highly recommended.
I have been shopping at PatPat for last 3 years now and I love their collection. Designs are cute and lot of choices. Quality of clothes is great. They package each and every single item in separate bags, which is very convenient. And above all their customer service is awesome, always prompt and they resolve your issues instantly without any hassle! Favorite store!
Genial la experiencia y todos los productos, igualmente que la atención recibida desde el Servicio de atención al cliente por parte de Ham B.
I've ordered a few times from Pat Pat and have no complaints. I've been very satisfied with all of my orders. I must admit at first I was hesitant about it but now it's my go to for outfits. Just recently has a small issue, not really an issue, but I ordered matching pJs for my family and I. They didn't have the size for one of my son so that was canceled but the remaining order was sent out. I reach out to them to cancel the whole order since I needed it for my whole family. They answered in a timely manner and were able to resolve my issue. I thank Irish for assisting me and I'm 100% satisfied with the outcome. Irish handled it very well and I ended up getting my refund plus keeping the PJ'S. Once more Pat Pat is amazing. Order guys!
I ordered baby clothes A MONTH AGO! I still haven't received anything & theyre saying my email isn't in the system. But my card got charged! Jokes!
Received good outfits for the little one. And a refund for those I did not like. I recomend this website.
Good i love my feeding dress and designs very soft fabric lovely colours, i will recommend pat pat to every one. I wish i can buy so many with you
Great customer service especially from Rayna. She answered all my questions and dealt with them quickly and satisfactory.
Very great experience ordering from Pat Pat. They have very beautiful comfortable clothing. I love ordering my two year old clothes and shoes since she out grows her clothes really fast. Also very affordable.
They are passionate about work, but unfortunately the goods are made in China. However, all the goods I ordered are well packaged and shipped very soon. I sincerely appreciate for their work.
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I received best quality clothes and other baby stuff from PatPat Australian. The services and delivery is on time.
Although the shirts did not fit how I liked the service is amazing and super on top of making sure my needs are/were met. Thank you so much for all your help definitely will be looking at baby stuff for our little one!
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our current Processing and Delivery Time frames, please refer to the link below:
https://www.patpat.com/delivery