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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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They have good material and nice designs. Prices are also reasonable and shipping is fast. I bought clothes for my one year old and it looks great.
I ordered pajamas that's didn't fit my family and PatPat Customer Service helped me resolve this matter immediately.
I placed an order Nov 24th. It's now Dec 24th and no reply from the company on the status of my order.
Guaranteed Christmas delivery, ordered 1st December my parcel still hasn't arrived.
This has ruined my Christmas tradition of matching pjs for Christmas Eve and it's my daughters first Christmas.
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Using this app will save you money that doesn't compromise the quality of the clothes. Love the clothes i've purchased.
Realice la compra de unas botas al parecer me mandaron la talla correcta pero los zapatos vienen demasiado amplios y a mi bebé no le quedaron me comunique a patpat por medio de un correo y me respondieron muy rápido me atendió Rachel y me reembolsaran por el error la atención fue muy rápida y muy buena
JOSHUA my friend was very helpful and polite!
So fast responses to my email. Thanks for everything!
My lil man looks adorable with #patpat outfits. Great service. Adorable collections with Right size. Good customer service.
Best place to get cute fun kids clothes at an amazing low price. Fast shipping great customer service
I couldn't be happier with the clothes and especially the customer service from this website! I have purchased dresses for my 5 year old daughter and maternity clothes for myself. The dresses for my daughter are now her favourite clothes and are good quality material. She gets compliments all the time. I had a sizing issue with a pair of jeans and shorts and dealt with Kristisn C over email who responded quickly and gave me a full refund. Overall I couldn't be happier!
I have had the most amazing service from APRIL G from PatPat. I mistakenly ordered 2 of the same item and they refunded me without asking for a return! I Also I received a dress which wasn't the correct fit for me, I requested for a return and they also refunded me without asking for a return which would have cost me shipping cost.
I am confident in saying I will definitely come back and order from them again. All the products I received are of super quality!
Disappointed by the company. I' ve placed my order on December 1st, it's been 23 days since and I haven't received my order. When and if I ever receive it, it will be too late and I will have no use for it as it was Christmas items I expected.
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I m happy with the customer service and offers given by the company. Joecyle from customer service contacted me and given me quick response and problem solving.
I loved the product. It just looked like it's photos. I am super happy mum.vI know where to buy clothes from for my baby girl now.
Jeg havde en reklamation til PATPAT over et produkt, og de var hurtige til at anerkende reklamationen og tilbagebetale mine penge. Alle de andre varer, jeg købte til mit nyfødte barnebarn, er så fine.
Venlig hilsen
Anette Riisberg
Placed order 28th November for set of family pajamas. Email comfirmation same day said 7-10 December for delivery. Today is 22nd December and my parcel is still not here and is still "In Transit". What the hell does that mean amd where is it? No replies to several emails and no status of exactly where my parcel is or when it will arrive. I will be eventually returning and requesting a full refund for these items as they are clearly not going to be here for Christmas day. Disgraceful and totally misleading company! Stay well away!
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Love everything I ordered! KATRINA from customer service was able to answer all my questions pertaining to my order. The cloths are good very quality and very cheap!
Rachel thank you for your kindness and for your assistance about my order! I will buy certainly again from Pat Pat.
The product that I received is not very suitable for me, I email to customer services and the officer ROMEL helps me to go thru return and refund, very efficient response, very helpful!
I ordered some items from Patpat recently. The quality of the cloth is good and worth for money. I had to return two items due to the wrong size (my mistake) and the customer care was outstanding and they refunded within 3 days.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.