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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Service client
January 14, 2021

Le service client, et notamment Mary, a été très efficace et réactif pour résoudre mon problème. En effet, j'avais commandé par mégarde un produit en double. Je recommande vivement ce site et j'en suis très satisfaite.

Date of experience: January 13, 2021
DO
1 review
0 helpful votes
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I love the PatPat App
January 14, 2021

I love this App. Very easy to shop, pretty good clothes, good quality and price. When you the package is the same product that you have perchansed.

+1
Date of experience: January 12, 2021
Australia
1 review
0 helpful votes
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Top site
January 14, 2021

I got told about this site by word of mouth and had to go check it out. Within the first night I was ordering clothes. The quality of them are amazing, shipping was pretty on point and the tracking process was super easy and up to date. I definitely recommend this site!

Date of experience: January 12, 2021
Sweden
2 reviews
0 helpful votes
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Great
January 12, 2021

This is the best site ever. Ive gotten many nice clothes for my baby and gonna buy more and more. They have good customer service as well.

Date of experience: January 12, 2021
Honduras
1 review
0 helpful votes
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Loving every piece we've gotten from this brand, my little girl is only 4 months old and she feels fresh and cool on her beautiful little tropical outfits at the beach.

Products used:

Beach clothes, one piece

Date of experience: January 12, 2021
Australia
1 review
0 helpful votes
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My experience with Patpat is quite good. I ordered first time from this site, but I am impressed with their services.

Date of experience: January 12, 2021
TW
1 review
9 helpful votes
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Cute but that's it
January 11, 2021

I ordered a few times from them through the app and delivery is always an obstacle course... they should pick their partners better because they lose clients by not being able to deliver on time. It is gonna be one month I am waiting for 2 parcels!

The items are really cute but they are pretty thin and accessories on them are not good quality (I thought all was sewed together but they are just glued so after 2 times in the washing-machine, it falls apart).

Date of experience: January 11, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We apologize if the items you received did not meet your expectations.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902

North Carolina
1 review
0 helpful votes
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Experience with PatPat!
January 12, 2021

I personally had a great experience with PatPat, ordered my Granddaughter some outfits and feel I love. They came in super quick no hassle no problem, But as I looked found my self in love with the smurf outfits so bought more, granddaughter and all family and friends love these clothes. Great price as I am a single mom
With two daughters and my granddaughter living with me, so have to be super careful on not spending a lot of money. But In my experience if you looking for clothes that are super cute and doll your cute babies in this is the place. So hope you all will take a sneak peak into these clothes and shop away. I'm in love like I said and this is the place I will get her clothes from, Thanks Pat Pat!

Date of experience: January 11, 2021
Mexico
1 review
0 helpful votes
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Excelente calidad
January 12, 2021

Los precios son demasiados bajos, y muy alta calidad en los artículos, llegan pronto el pedido y el servicio excelente

Date of experience: January 11, 2021
Italy
1 review
0 helpful votes
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Very good
January 11, 2021

My children love pat pat and me too. The product was excellent and low cost. Shipping are fast and packaging

Date of experience: January 11, 2021
Italy
1 review
0 helpful votes
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Azienda che consiglio a tutti per la serietà ed assistenza ai clienti, in particolare ringrazio Phoebe per la gentilezza con la quale mi aiutato al cambio taglia.

Date of experience: January 11, 2021
Canada
1 review
0 helpful votes
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Returns to patpat
January 11, 2021

I ordered a bathing suit and some clothes for my son. They were true to size and we had no issues with ordering or delivery
The bathing suit was a tad big and I wasn't sure how it would fit once wet. I was a little reserved about a return but once I got started Angelica handled everything and was so helpful. She allowed me to keep the product and promised a size smaller in the mail. It was a relief to be able to talk to a real person. Her customer service was awesome.
I recommended patpat to a bunch of my friends who have children and will continue to do so.

Date of experience: January 11, 2021
Italy
1 review
0 helpful votes
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Ottimo servizio clienti
January 11, 2021

Grazie a Karen P. Che ha prontamente soddisfatto la mia richiesta di rimborso rispondendomi in meno di 24hr!
Consiglio a tutti l'acquisto sul sito per i prezzi più che vantaggiosi e per l'ottimo servizio con il cliente.

Date of experience: January 11, 2021
New Hampshire
1 review
0 helpful votes
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My error
January 11, 2021

I accidentally sent duplicate order and after contacting patpat I was quickly contacted with credit and vouchers. I am very pleased.

Date of experience: January 11, 2021
Georgia
1 review
0 helpful votes
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Good company
January 11, 2021

I will definitely be ordering again! I found the cutest clothes for my little girl. Plus my son loves the tractor shirts
REYNA Helped me with everything

Date of experience: January 10, 2021
Australia
1 review
0 helpful votes
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I had some issues with the payment and the product with my last order but patpat representative Angelica resolved it well.

Date of experience: January 10, 2021
Australia
1 review
0 helpful votes
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Very nice fabric
January 11, 2021

Very good quality and fabric. I am very happy with putchase i have made. I will buy more in future. Thank you

Date of experience: January 10, 2021
New Zealand
1 review
0 helpful votes
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Worst customer service
January 10, 2021

Customer service team never get back to you. They just leave an email and ask for info then no reply

Date of experience: January 10, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving a response from our customer service team, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Italy
1 review
0 helpful votes
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Ottimo sito
January 10, 2021

Ottimi prodotti a prezzi accessibili... Prodotti veramente carini per bambini neonati mamme e camerette...

Date of experience: January 10, 2021
Florida
1 review
0 helpful votes
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Great customer service
January 10, 2021

Love love love their clothes! I had ordered a couple things that ended up being too small and they were prompt to return and make it right for me! Cant wait to shop with them again

Date of experience: January 10, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376