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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Le service client, et notamment Mary, a été très efficace et réactif pour résoudre mon problème. En effet, j'avais commandé par mégarde un produit en double. Je recommande vivement ce site et j'en suis très satisfaite.
I love this App. Very easy to shop, pretty good clothes, good quality and price. When you the package is the same product that you have perchansed.
I got told about this site by word of mouth and had to go check it out. Within the first night I was ordering clothes. The quality of them are amazing, shipping was pretty on point and the tracking process was super easy and up to date. I definitely recommend this site!
Loving every piece we've gotten from this brand, my little girl is only 4 months old and she feels fresh and cool on her beautiful little tropical outfits at the beach.
Beach clothes, one piece
My experience with Patpat is quite good. I ordered first time from this site, but I am impressed with their services.
I ordered a few times from them through the app and delivery is always an obstacle course... they should pick their partners better because they lose clients by not being able to deliver on time. It is gonna be one month I am waiting for 2 parcels!
The items are really cute but they are pretty thin and accessories on them are not good quality (I thought all was sewed together but they are just glued so after 2 times in the washing-machine, it falls apart).
I personally had a great experience with PatPat, ordered my Granddaughter some outfits and feel I love. They came in super quick no hassle no problem, But as I looked found my self in love with the smurf outfits so bought more, granddaughter and all family and friends love these clothes. Great price as I am a single mom
With two daughters and my granddaughter living with me, so have to be super careful on not spending a lot of money. But In my experience if you looking for clothes that are super cute and doll your cute babies in this is the place. So hope you all will take a sneak peak into these clothes and shop away. I'm in love like I said and this is the place I will get her clothes from, Thanks Pat Pat!
Los precios son demasiados bajos, y muy alta calidad en los artículos, llegan pronto el pedido y el servicio excelente
I ordered a bathing suit and some clothes for my son. They were true to size and we had no issues with ordering or delivery
The bathing suit was a tad big and I wasn't sure how it would fit once wet. I was a little reserved about a return but once I got started Angelica handled everything and was so helpful. She allowed me to keep the product and promised a size smaller in the mail. It was a relief to be able to talk to a real person. Her customer service was awesome.
I recommended patpat to a bunch of my friends who have children and will continue to do so.
Grazie a Karen P. Che ha prontamente soddisfatto la mia richiesta di rimborso rispondendomi in meno di 24hr!
Consiglio a tutti l'acquisto sul sito per i prezzi più che vantaggiosi e per l'ottimo servizio con il cliente.
I accidentally sent duplicate order and after contacting patpat I was quickly contacted with credit and vouchers. I am very pleased.
I will definitely be ordering again! I found the cutest clothes for my little girl. Plus my son loves the tractor shirts
REYNA Helped me with everything
I had some issues with the payment and the product with my last order but patpat representative Angelica resolved it well.
Very good quality and fabric. I am very happy with putchase i have made. I will buy more in future. Thank you
Customer service team never get back to you. They just leave an email and ask for info then no reply
Hi,
We're sorry to hear about how the issue you've encountered in receiving a response from our customer service team, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Ottimi prodotti a prezzi accessibili... Prodotti veramente carini per bambini neonati mamme e camerette...
Love love love their clothes! I had ordered a couple things that ended up being too small and they were prompt to return and make it right for me! Cant wait to shop with them again
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902