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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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One of my ordered dress had a hole in its fabric, but the customer service (Glenn :) ) responded very quickly and hopefully I will get my full refund. The other items in my order otherwise are nice and high quality. I highly recommend to order from PatPat.
La ropa es de muy buena calidad con precios accesibles y para toda la familia y para cualquier temporada!
Excellent service, Very good quality, Satisfied with the Delivery service. Must had a purchase from pat pat for little tunny bhunny.
We love PatPat. Quality is fantastic. Clothes don't look same as uk high street clothes. Very girly. Get excited to order, open and wear, every time!.
Susie B from customer service was so great! I ordered two pair of maternity jeans. Long story short they couldn't fit and I didn't realize that I couldn't return them. Susie still issued a refund for me that she didn't have to do and I got to keep to jeans do gift to someone else. Highly recommended this company. I will be buying more in the future.
Love Pat Pat and 99% of the stuff I order I am pleased with! I had an issue with sizing on something I ordered for myself and GENALIE helped resolve my issue without me even having to reach out! They truly care about your reviews or else how would they have known I wasn't happy with the item I recieved?! Would recommend Pat Pat to all my friends and family! Love dressing my baby girl up in their clothing! Will continue to be a loyal customer! Thanks again GENALIE!
I ordered the wrong size in a shoe. Samuel sent the correct size free of charge. I will be ordering again. Thanks
I bought so many clothing for little one from PatPat. I recommend everyone to get very good quality clothes in very good price. I had issue with one my order and I contacted PatPat customer services their team member Angelica solved all my issues. I made 3 orders so far from Pat Pat and I'm happy with everything.
Definitely I will buy more from PatPat!
I was wrong with the size of an item and ANGELICA solved the problem very fast and in a efficient way. Moreover the products that I received were very beatiful and with a very good quality! Very happy to buy in patpat.
Although my things did not arrive on time for Christmas I was still very glad I was able to get the help I needed with my process! It was fast and easy!
I am extremely impressed with their customer service.
Quality of their tops, wall decals, and children's Xmas Jammies!
Tuve un problema y servicio al cliente me resolvió hasta quedar satisfecha. Una compañía que sabe como complacer un cliente.
I ordered 5 items from PatPat. 2 of the 5 fit great and I love! Wanted to exchange one of them for a larger size but they were out of that size. The other 2 items were just returns because I didn't like how they fit. PatPat was great and gave me a full refund for all 3 items! AND I got to keep all of the items.
Not to mention the customer service was prompt and very helpful.
Thank you :)
I m happy with this app and their prices. I really appreciate the app, and the delivery time.
Thank you
Il sito è ben strutturato, i tessuti sono molto buoni, i tempi di consegna sono veloci. Molto disponibile per il reso
As a first time customer/ buyer they solved my concern instantly, with that being said, I will be one of the loyal customers.
E' ormai la terza volta che ordino da questo sito. I materiali sono di buona qualità ei vestiti davvero sfiziosi.
Interessante anche la possibilità di guadagnare punti sconto e crediti.
Ottimo anche il servizio clienti: rapido nella risposta e nella risoluzione della problematica.
I loved all the items I ordered from Pat Pat. The quality of all kids' clothes was absolutely amazing. I am absolutely satisfied. Also for all my queries related to few returns and shipping, Karen P. From Pat Pat team answered them so well and on time. Great customer service and wonderful quality.
Totally recommended.
It is a very well stractured site with great responce in managing problems. They have annswered quicly and with suuficient care to my needs
I am a regular buyer of Patpat and was never disappointed. Also, their customer service is so responsive. Happy Buyer :)
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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