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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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The dress is very nice and colourful. Soft material and great quality. It comes with 3 pieces body skirt and headband
I am happy for always responded about my concerns, i got a problem on my first order on patpat, and they always responded for all my concerns, and now they are going to help me to fix the problem.
Thanks for being helpful and responsible for all my concerns.
Very good company, especially the
Customer Service, the employee " KUENZLER " helped me solve my problem, I ordered to many clothes with wrong measurements and he helped with the replacement.
I'm so grateful for this Website.
I would love to recommend this site for kids shopping. I always prefer to choose my daughter dress on this site with affordability. Very good stuff. Fast customer service... i give 5 stars to this site. Keep the good work up patpat
Good quality, good service, very responsible handling attitude.My daughter loves their dresses so much that I think the quality of the shoes and clothes is beyond my expectation at this price
Very good attention, resolve any concerns you have, through your email. I highly recommend them, apart from the super affordable prices they have
Pat pat has really good products and their customer service Support is also really helpful. I had a one item defected and their customer support was really helpful and gave me solution in a same day
Patpat has an outstanding customer service. They respond to emails quickly and resolved my issue in less than 24 hours. They were polite and gave me step by step instructions of what they needed to resolve my problem. I already loved how easy the website was to use but their customer service made it so much better!
When you see a website with a timer "24 hours until end of sale", and everything is so cheap, you should know it's a scam. Unfortunately, the pictures were so cute and the prices were so low, I got played like a fool. The clothes is made from cheap (and mostly polyester) material, and the sizes are all wrong. Everything is too big. I ordered clothes for my baby girl, sizes 0-3 months, 3-6 months and 6-9 months, and the clothes I got is for 1-3 years old kid. It was an expensive lesson - never buy from web sites you never heard before. Also, they are doing amazing stuff with false reviews... Avoid!
J'ai trop aimé toute la commande!
Du service personnalisé, bon rapport qualité-prix, des pièces uniques!
Really great experience from patpat. Always meets expectations. Great clothing choices. Jasper was excellent in providing superb customer service, quick to respond to accommodate to our requirements. Highly recommend.
Thank you
Just got my first order. I am extremely happy on how things turned out. Would defiantly recommended trying it if you haven't already. 100% happy.
Beautiful outfits for my baby and beautiful prices. I ordered 5-7 outfits for my baby all are lovely
Patpat is a great website to buy clothes from. I love the styles at great affords prices. I also love how fast they ship the items to you.
Love absolutely everything! The prices are affordable and the matching set are amazing!
I have no complaints about anything! I sure enjoy shopping here!
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
My order arrived today and all the items are true to size. And great quality for affordable prices. Will definitely be ordering again. Thankyou so much
The items take 20-30 days to arrive, the quality is good for the price you pay.
Good customer support, quick answer and very polite.
Quick response from customer service. Had issues with delivery, contacted support and they quickly resolved the issue.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902