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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Ich bin total zufrieden habe 2 Wochen auf die Bestellung gewartet und die Preise sind absolut super. Die Qualität ist das was mich begeistert für den Preis
Excellent clothes plus service will buy more. Recently I had a issue about wrong size but they handled it beautifully. Thank you so much!
Ho avuto un problema con le taglie ma grazie a ROHANIE il tutto si è risolto. Mi è stato effettuato un rimborso. Grazie
Colourful, nice and good quality chlotes. The size is just a bit bigger.
Arrived before expected, was than 20 days.
Love buying clothes for my kids here patpat website very legit and also quality of clothes are amazing for a less very recomended!
I am very happy with all of my products. I've purchased from them 3 times and the quality is always really good for the price. Their customer service team is really food. KRIZA from customer service was wonderful with helping me fix my mailing address after I made a mistake
They have great quality clothes for cheap and are always having sales and amazing customer service whenever you have and issue, fast and reliable.
Bought some clothing for myself and for 2 children. Website/app were very easy to use, the pricing was good on the items, shipping times were reasonable and customer service was great! Couldn't ask for a better experience.
The clothes is high quality and the service in customer service, especially JASPER, was kind and helpful.
Excellent service and great products. Will shop there again and definitely recommend them to everyone
The quality of the clothes is amazing for the price and the customer service is quick and friendly. They always listened to my concerns and fixed any issues! Can't recommend this company enough! I have 2 more orders on the way.
Been over a month and still nothing. Website states "they are having trouble with getting my package transferred".
Just now worth the problems!
Would give 0 stars if I could!
The clothes are really good the quality as well as the design is very nice I recommend everyone out there to shop on patpat!
Love this company. The prices are excellent and all merchandise is high quality and any help a customer might need they are right there to help you.
Thank u JASPER for helping me solve the problem whit the delivery package. I will try to order again, because i really like the products.
I bought from the site and I liked the products very much and despite a problem with the sizes, the assistant Susie B was very helpful in solving the problem
I'm ordering from patpat since 2019, never had any issue, great quality material everyone loves clothes that I order from patpat. Recently ran in an issue but thanks to Ham B she solved my issue and I'm happy and thankful to patpat
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize for the delay in receiving your order.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902