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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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JONALYN gracias fue una experiencia rápida y agradable por parte de JONALYN que resolviera todas mis dudas y estuvo al pendiente de todo el proceso lo arreglo rápido y fácil
Ho preso un vestitino estivo molto bello, leggero misura perfetta, tre fascette belle, un pigiamino in cotone misura giusta e ottimo tessuto, poi ho preso due paia di scarpette ma ho sbagliato la misura, ho mandato un'email per poterle cambiare e subito hanno risposto e stanno provvedendo, sono molto soddisfatta.
One of the online shopping option. Where you can purchase with trust. Product, size, colour everything is the same as description.
Very good website, I used to find baby clothes and maternity clothes
You can find things not usually found on ther websites, especially in Italy
Shipping timing is quite ok, 10 days average and the package is very accurate, each piece arrives on a reusable sealed bag and I really appreciate it.
There are often offrs and coupon to apply, fidelity programs and instant win through the app. I suggest to download the app, is very mice.
And in case of any issues the customer service representative KUENZLER is always willing to help to find the best option to solve the problems
Very good
I found patpat website on instagram and i bought some stuff for my daughter I'm so impressed with the beautiful clothes and the good quality also so cheap 10/10 recommendation.
Never imagined such a quick and efficient response from their CS team. As soon as I reported a missing item they immediately offered to ship it right away.
I love the clothes. They have the best quality and pretty fast shipping. My twins love they're clothes
Overall product material and styles are great, kids clothes for the mommy and me sets that I chose fit the children well and look adorable. Unfortunately for me the styles did not fit on my body type properly and I also ordered one product a size too big thinking the items might run small but they are all true to size and so if you're a medium then it's safe to order a medium rather than a size up or down.
I ordered a lot of clothes off of Pat pat most of which was great fitting (except some shorts for my husband) and the products matched the pictures of the product perfectly!
Great quality products, quick delivery, easy access on the site, great service. Recommend it to people
Very good!
Merci à Ham B d'avoir résolu mon souci rapidement et de m'avoir remboursée. Je recommande Patpat à 100%!
Merci à Ham B d'avoir résolu mon souci rapidement et de avoir remboursé. Je recommande à 100% le site Patpat!
Thanks to Patpat Who take time to find solutions quickly!
Products in line with my expectations, a solution was provided for those which were not!
Very affordable clothing. They have the cutest matching family sense. Swimming suits are excellent quality. I'm so happy with all of my purchases. I even love it that the Packaging is extremely cute, and useful. I can use a packaging to help me pack and it keeps things organized.
Love this site store everything is so beautiful, good quality and affordable. I also love their discounts! Never had a issue with anything!
Thanks Janika for the outstanding service like always. Much appreciated. Highly recommended for kids clothing and stuff.
Love PatPat! I can never find any cute affordable baby boy clothes and PatPat was the right place to order from! I will definitely be getting my sons clothes from there!
Every time I had great experience with PatPat. Customer service was also really helpful by Jasper. I'm enjoying shopping with PatPat. It's one of my favourite apps to shop for my new born baby boy. Best part is there is almost everything available for babies. Thanks PatPat
Clothes are good quality at great prices, delivery received quicker than the original estimate. Great service, would recommend.
I had a problem with my order and contacted the customer service.
They replied in no time and solved my issue.
The service was impeccable! Thanks!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.