Partzilla has a rating of 4.4 stars from 2,004 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
For regular tune up and maintenance parts, Partzilla gets the parts to me quick!
Ordering was easy and shipping was quick. Parts came sooner than expected.
Arrived on time. Was easy to order. Needed to replace the rim on grandsons quad.
Ordered parts for my 1998 yamaha timberwolf 250 and everything was easy to find and order.
Had fast shipping and order was correct. Prices were good and shipping was reasonable.
Quick accurate delivery and smooth website to navigate
Very good service, I found what I needed and the shipping is very fast.
Easy transaction. The part I wanted was in stock and the shipping perfectly on time.
Exactly what I ordered.Fast delivery.Would order again.
I dont receive my item on time and they do not speak spanish
Small item, but had a larger delivery cost. Delivery was more than item.
Good service fast shipping over good experience will be back next time I need parts
I am dissatisfied with partzilla's service because my order has not arrived
We do apologize for any inconvenience this may have caused you. The tracking shows it was picked up at the post office on March 27th, 2024. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.
Bought a seat for my Honda ATV I checked several web sites and they wanted more for freight than the seat cost this was the best deal
Hi Charles,
Thanks for leaving a review. If there's an OEM part that you need for your ATV or motorcycle, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We take great pride if our ability to deliver the best quality parts for the best prices around. We hope to see you again soon!
Only bad thing I can say is sometimes it take a little longer to get here because it goes from ups to USPS which I dont like.
Hi Casey,
We are glad to have your back and we look forward to doing business with you in the future.
Ordered starter solenoid (relay) two weeks ago, never received part
We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.
The Best website to order OEM parts, I restored my complete Yamaha Banshee and ordered all the original parts on Partzilla.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Good morning Oscar,
Thank you so much for reaching out to us. I see that FedEx attempted delivery on Saturday, 3 days after it was ordered, however FedEx was not able to deliver as they were unable to find the address. I see that FedEx is attempting to get in touch with you for delivery now with tracking number 731156439634. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!