Partzilla has a rating of 4.4 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Got just what I wanted, Would be nice to have free shipping over $50.
Rebuilt a 2003 Honda trx 250 ex. Got all the parts from PARTZILLA! Super fast shipping and great prices!
The people were great. They had the parts I needed and shipped them immediately.
Parts were shipped immediately and all parts were exactly what I needed for the repairs.
As advertised. Great packaging and shipping was prompt. Great price too.
Exceptionally fast and everything as expected. Very happy with the service and quality.
Quick, Easy ordering process. Amazing selection. I always get the right parts.
Easy parts to find, fast shipping! Only place I order from!
Desperately needed a handlebar clip. It was in stock and shipped expeditiously
Ordered about 8 OEM parts for a 1975 bike, great prices and fair shipping charge. All in stock.
Great company to deal with for the OEM Parts, fast shipping and easy to use website. We will keep using them for our OEM Parts.
Ordered 4 quarter turn bolts for a Polaris adventure and received 1. Called and nothing changed.
Thank you for your feedback. I have reviewed the order noted here and see that there was 1 item purchased on this order. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
They help me get the right part the first time for my 2006 honda foreman thanks
Always been smooth and fast and correct. Great place to buy OE parts or hard to find parts.
Everything ya need to get your boat back to pristine order.
Fast shipping and quality parts. Will order from here again and highly recommend
It was quick and easy. Parts were a perfect OEM fit that made the job quick and simple.
Got just what I ordered it arrived and it fit like it was supposed to
Wrong parts sent and
Slow shipping. I provided serial # and model #.when ordering.
Thank you for your feedback. We apologize for the incorrect parts being sent. We have issued a refund for the parts. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Hi Terri,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!