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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Parts arrived and I installed them already. Thank you
As advertised. Everything that you need to change the oil and do your 20 our service including the gear lube and washers
Great price and it arrived faster than expected! How ever I do think a water pump impeller should come with the kit. Other than that I love this company and will continue to use them for anything I need.
My order came in exactly as mentioned and in a timely manner.
Parts arrived promptly and as promised. Packaging was good. Only issue was a tiny bit of surface rust, which probably can't be avoided. I can take care of of that.
Ordered it with the Christmas rush and came in right as expected in 5 days. No problems
***** Good product. Fast delivery. I'm very satisfied *****
Fast shipping. Very difficult part to find, I'm glad you had them, and open box condition was just fine!
In stock, competitive price, and shipped very quickly. Would highly recommend PartsVu. Great experience…. Again.
Concerning another order, the water separator filter was a "mini" and I need the larger one.
I was disappointed my items were advertised as "in stock" then all items were backordered. Although my items were delivered in a reasonable time i felt slightly deceived.
Very easy to order and fast to receive! Thank you!
The lowest price of all other sites and fast shipping. 5++ stars.
I can't purchase a filter without buying it in a kit?
Very good service, shipping. Great prices. Most of all. Great in Stock item for me. No one else had it available.
Thanks again Parts Vu.
Got exactly what I ordered in a timely manner! All products arrived in good condition.
Good, quick cheap and fast delivery. All items came on time. Go to site for Yamaha product
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael,
Thank you for your order and more so for your review. Customer feedback is not only welcome but very appreciated. I am glad your items arrived timely and in good condition. I am sorry if you assumed the items were in stock as we do not have an in-stock, out-of-stock notion on our website. I sincerely apologize if you feel deceived or confused as that is not our intention whatsoever. I do hope in the future we have stock status on the site but as of now, we do not. If you have any questions or concerns please give us a call at 888-625-5460.
Happy holidays,
Jessica