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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Fair Price! Thank you
Liked to known before check out the part was on Backorder, but it delayed just a week.
Thank you
I was trying to get the cover for my 2002 200hp HPDI, and searched everywhere for weeks. Partsvu came thru again. Partsvu seems to always be able to get these parts that seem impossible to get.
PartVu was able to get the part after months of it being out of stock. They shipped immediately!
Kind of slow but weather played a factor. Will definately use again
Experience was good. Fast shipping I would order from here again.
Always great service very friendly staff and quick delivery
Part came right after back order came in as they stated. Exactly as described.
Smooth transaction. Good price, genuine Yamaha product. Met my expectations and were timely.
I received 4 quarts of engine oil. My engine requires 4.8 quarts. The oil change kit should have 5 quarts of oil.
Love the parts kits soils by parts vu. My only issue is there is no option to expedite shipping. Took me over a week to get my parts at the mercy of usps priority mail…
Easy website for ordering. Very fast delivery. Reasonable price. I will definitely
Shop again.
Always quick and easy order was fast and correct as always Unfortunately UPS delivered it to the wrong address but a neighbor let me know and I was able to retrieve it
Was Fast and perfect…………………………………………………………………………. ….
West Marine nobody in town had one but one here it was shipped to me much earlier then expected
Site was easy to find and purchase products. Tracking information sent once the package shipped. Tracking was updated and projected receiving dates were maintained.
The girl in the parts department that helped me was awesome knowledgeable patient, And personable
Great experience and great value they have everything you need
Parts fit fine very pleased at the timeline of delivery and the dedication of your employees very pleasant experience
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian,
Thank you for your order and for your review. Your feedback is important to us. I am sorry that your order was slowed or delayed. You are correct we do not have an expedited offer on the site but you can always reach out via email or phone call to any of our agents who at no cost can use one carrier over the other. We always do our best to assist.
Kind regards,
Jessica