PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Overall great, quick shipping and no surprises. Mercury OEM products.
I was referred to Partsvu by a friend. They have everything I need for my Suzuki outboard with good prices. They shipped my order promptly and I received it in good condition.
Good price for OEM parts. I will buy parts from Parts buddy again! Very ez, great price, fast delivery!
Always fast shipping and easy to find anything. Thanks
Ok but the discount code never work up
Always has the parts i need, and i get them quickly.
Quick and easy, no problems with website, order or delivery.
Great, as usual! Love the convenience and shipping times.
My overall experience has been nothing but top notch I highly recommend PartsVu to anyone, I have been ordering from them for over 2 years,great service, fast shipping, great help and service on items they are out of stock on, great staff also
Everything went well. Parts arrived as indicated and correct.
I've not gone through the entire box yet but it arrived quickly. Thank you!
Is very easy to place an order plus the ship you order on time you get what you order not less or more they are good company and this is the only place were i will buy all my parts for my boat
Very fast shipping. Good communication. Very satisfied
Ordering was easy and delivery was prompt. I will use this company in the future.
Quick and easy and reliable. Everything I needed was shipped to my front door. Keep up the great work guys.
I love the maintenance packages for whatever motor you have.
Great job!
Haven't had a chance to use them, but looks like they will work as described
Products came quickly and all items were correct..
Easy to shop and ships fast... kind of place I like!
Exactly what I wanted; very satisfied with the price and product.
Have not installed yet but so far a positive experience
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members