PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was completely fine and I received the order fine
Everything was shipped quickly and arrived without an issue. I installed all the parts and just waiting for decent weather to fire her up but everything seems great so far
Very easy to order. Love the fact that they have a 20 hr kit.
However, 4 days to get pkg from south FL to Jacksonville, FL...ridiculous. And I wasn't very happy that it kept me off the water for the weekend bc it wasn't delivered until Monday, almost week after being ordered.
So far so good, fast delivery but I have not installed filters yet.
Quick has Parts in stock what else could you ask for?
Order is exactly as advertised and was shipped promptly. Will order again and would recommend to my friends
Product was received on time and not damaged during shipment
Nice service :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)
Perfect great experience always great customer service and availability
First time purchase and will do it again. Thank you. Gary
Excellent so far. First time order. All parts are genuine Yamaha. Outstanding!
The order came on time, part was a perfect fit, old boat parts are hard to find
Good experience, came relatively fast, packaged fine, it's a gas cap.
Very Easy to shop and the order comes in just 2-3 days.
This was my First order, so far so good, I'm just waiting for the results.
Super simple and easy. Wish I could opt out of some of the items in the kit though like the spark plugs. It will have be buying individually online at the cheapest price next time
Everything was easy to find and check out was quick and easy.
Its been a great experience, they have everything I need
They shipped the wrong product on first order but great customer service got everything worked out and got the correct stuff sent.
Parts are easy to find. Descriptions make ordering parts uncomplicated.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members