Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Part received on time and was an exact fit for my 25 year old truck. Great Product and service.
Very good service and prices.
I will order everything I need for my car from them
Hi Fayez,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Parts came in fast. Well packaged. Have no complaints. But what I think they should do though is send some stickers or something like that. Best part about getting car parts is the stickers that come with it
Hi Shaun,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
J'ai reçu mes pièces comme il se devait, même avec une tempête de neige.
Merci
Hi Rejean,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Thank you for the quick response! The order came right away and a good quality.
Hi Lawrence,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I was in need of a new working fan motor for our 2011 Chev 3500 express van. Parts Avatar had the required items. Order placed and shipped within a acceptable timeline. Arrived in the appropriate time and was the right part. Installed and worked correctly! Thanks for the great service!
Hi Rob,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I ordered my parts on a Thursday and it's now a Tuesday and they are still not sent out. The website lies as it said super fast shipping. Orders shipped out 4/36 hours after they are received.
I needed these parts in a hurry now everything is a mess thanks for everything
Hi Pepsi,
We are very sorry for the inconvenience you had to face. As checked our team is in contact with you regarding the delay information. Please rest assured, we will resolve this at the earliest for you. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Received parts in a good time frame and was quite happy with them.
Hi Lila,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Everything happened as expected. No delays. Parts as described. I'm satisfied and I'll shop on partsavatar again.
Hi Robson,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Parts fit good. But they are shipped after a week and received 2 weeks after the order date
Hi Chris,
We are very sorry for the inconvenience you had to face. As checked your order was placed for ground shipping. It takes 5-8 business days for the parts to be delivered in ground shipping. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Bought an air blower which unfortunately did not fit to my car
Hi Artem,
We are very sorry for the inconvenience you had to face. We advise all our customers to contact our online support team or email us at customerservice@partsavatar.ca in case of any fitment issue or defective or damaged issues. We provide a return shipping label to ship back the part at our warehouse. We appreciate you for sharing your valuable feedback with us.
Too long to start the shipment. Your carrier Purolator delivered the item at different address. This happened for the last 3 orders. You don't provide option for other carriers.
Hi Betson,
We are very sorry for the inconvenience you had to face. As checked, our team is in contact with you for your concern. Please rest assured, we will resolve it for you at the earliest. We will take care that you never face such an inconvenience again with us in the future. Your feedback is valuable to us. Thanks for sharing your feedback.
Was not the excat same as the one I took out but still worked fine had to pull my cable a little to get it to connect but actually has twice the power from the original. Satisfied customer!
Hi Tyler,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Part arrived on time. Exactly what I ordered. Installed already but hasn't driven the car yet
Hi Robert,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Excellent as always, order received, items perfect. Thanks for your time.
Hi Jorge,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I did not receive the info I need for the core return?
Hi Tyler,
We are sorry for the inconvenience but you can get the complete return details of the core at our website mentioned in the policy. Please contact our support team on Live chat to help you with your requirement: https://partsavatar.ca/. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Order control arms for a lincoln ls and recieved the wrong part even tho it said it fit my car...
Contacted them from chatbox and email and they send me the correct part free of cost and I didn't have to re-send the wrong part I had recieved!
WOULD RECOMMEND I always buy my part from them.
Hi Justin,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
So far no complaints, part fit perfect I took it to a mechanic, odm was way more expensive. I will update my review if I will have issues in future with it.
Hi Costin,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Prompt service & low prices for good quality parts
Hi Ken,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The part took a while to arrive. I got the truck booked into the dealership to install but when they open the plastic bag it was shipped in they called to tell me it was damaged and unusable. The online support kept disconnecting as I tried to attach pictures and after 3 customer service he said attach pics of the box it came in... I told him it never shipped in a box only plastic bag. He sent me email to communicate so I could attach pics of the packaging.
Hi Thomas,
We are very sorry for the inconvenience you had to face. As checked, your case details are already forwarded to the returns team and we are working on it. Please rest assured, your case will be resolved soon. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dennis,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.