Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very fast shipping. Part was correct. Good value. Not really sure what else I can say
Hi Ben,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
The staff were experts and asked the right questions. I received the exact parts. I will definitely consider Parts Avatar for my next purchases.
Thanks
Maj
Hi Maj,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Easy to order. Parts were in stock. Reasonable shipping time. Well packaged. Thanks.
Hi John,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi CJ,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Great service, rapid shipping, part was perfect and good price.
Hi Bernard,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Had to deal with a service helper that kept telling me the park wont fit my truck. After explaining it would fit. He would not stop asking my make and model. It went in a circle like that for about 20 min. Every time i tried to order after the argument. The web site kept saying something was wrong and i had to wait 2 days to be able to order the part. Guess what? The part fits perfectly
Hi Austin,
We are very sorry for the experience you've had. We checked the chat history and our agent provided you the same information for the part as by the manufacturer. In such cases, we avoid giving parts as that may cause further inconvenience. We have reported the issue of this with our technical team. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Good love the site I got ever part I needed for the car and saved lots of money any time I need parts I'll be gettin them from here
Hi David,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Order was shipped quickly and there was good communication from the company. Will buy from them again.
Hi John,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I'm happy with the product, plus, it arrived early.
Hi Barry,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Great customer service fast delivery and a perfect fit
Hi Skyler,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
First time using this site been 3 week waiting for part and have no idea where it is have to wait another 24 to see if they can find it
Hi Chris,
We sincerely apologize for the inconvenience you had to face. As checked the parts are stuck with the carrier. Our team is in contact with you as well as the
Carrier for the updates. Please rest assured, we will get it resolved at the earliest for you. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
The part I ordered was a Number followed by G received same part number followed by a D...
I have 2015 RAM 1500 ecodiesel Laramie
The diesel cap Has NO Thread to screw the cap onto. (D) Your catalog said the solution was designed for NO thread (G).
So the part needs to be returned for full REFUND on my Credit card.
Thks
David C
Hi David,
We are sorry for the inconvenience. We advise all our customers to contact our online support team or email us at customerservice@partsavatar.ca in case of any fitment issue or defective or damaged issues. We provide a return shipping label to ship back the part at our warehouse. We appreciate you for sharing your valuable feedback with us.
Very happy with my experience. Order complete and delivered promptly
Hi Roderick,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Products ordered were very good. Had to send one part back return #17F2D3334AB Any update on it? Thanks Bruce
Hi Bruce,
Thanks a ton for sharing your experience with us. We hope to serve you in the future too. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Order is received without issues. Haven't install them yet but customer service representative has been sending messages all the way from the placement of order until delivery. Very happy experience with Parts Avatar. Will do more business for sure
Hi Jin,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Fast service reasonable prices staff was quick to locate the right parts
Hi Maria,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
This was my second order in about 3 Weeks. The first order for my Nissan I received 2 of the same rear calipers, with some fanagiling i was able to complete the job.
The order I just received was very much the same, I received two right side front calipers and the wrong rear rotors. I was able to use the calipers, though the fitment for the hose
Was incorrect. So I need to return the rear rotors.
Hi Arthur,
We are very sorry for the inconvenience you had to face. As we checked, our website has a separate listing for the left and right side calipers. We advise all our customers to contact our online support team or email us at customerservice@partsavatar.ca in case of any fitment issue or defective or damaged issues. We provide a return shipping label to ship back the part at our warehouse. We appreciate you for sharing your valuable feedback with us.
Ordered an exhaust pipe. Fast delivery. The pipe was a bit short but easily remedied with a short piece of pipe and another clamp. Will definitely be back for future parts.
Hi Kent,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Excellent customer service and good price. Delivery arrived at time. Very helpful staff
Hi Kulwant,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan,
We are glad to know your experience in doing business with us. Thank you for your feedback!