Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great prices, quality parts and quick shipping. Definately my go to for parts from now on
Excellent first experience buying brakes and rotors
Hi Mary,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I asked them if they could ship my order as soon as possible and they did. They did deliver on their promise and my car was fixed on time. Thank you so much PartsAvatar! You're a great company and I hope you continue being great! Thanks again.
Hi Kim,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Exactly what I needed for a reasonable price. Included the replacement gaskets and screws.
Hi Matt,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
It was a great experience. I ordered my parts and they were delivered in a timely fashion.
Hi Tony,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Good service and good price delivery was quick. Would recommend to anyone
Hi Suzanne,
We are glad to know that you had a good experience in doing business with us. Thank you for your feedback!
We purchased new struts for a VW Jetta, 6 months ago. One strut failed and needed to be replaced after 5 months. Parts Avatar covered both struts under warranty.
Hi Stephen,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Great to deal with and very quick delivery would
Shop
Again
Hi Corey,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Good experience, nothing to complain about. Thank you!
Hi Pierre,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Good place for parts at a good price. I have them multiple times and have had a good experience every time.
Hi Bill,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I needed my parts fast for a repair job for a friend-I had these in 2 days! Exactly what I ordered, in the original packaging. Very happy customer.
Hi James,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Easy to order fast delivery.price,Canadian distribution.
Hi Norma,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Very good, happy to have supported with new provider and ability to deploy on time
Hi Mohammad,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Horrible so sad. How can you tell a customer for a defective part we can't give you a refund?!
Hi Amaneul,
Thank you for sharing the review with us. As checked, your case has already been escalated and a resolution has been shared with you.
Please return the part using the label shared for a refund. Thanks you for sharing your valuable feedback with us.
Fast delivery and the part is identical to the original one
Hi Alain,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Bought a vacuum pump for an Audi A6, part came in after 3 days, got installed by an Audi technician but broke during the installation. Customer service was quick to respond and send me a RMA tag to send the defective part back.
Hi Alex,
Thank you so much for your feedback. We truly appreciate it. We are very sorry for the inconvenience you had to face. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Always good product, have never had a problem with anything I have order..
Hi Tasha,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Items are as described and arrives quickly. I will certainly buy from parts avatar again real soon. Thanks you for your good business
Hi Jean,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Great quality of products, fast shipping. Fantastic selection of parts.
Hi Chris,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I was surprised for the delivery speed on this last shopping, the previous time took almost double.
Finding parts (when available) is straight forward, and I like that you are a Canadian company, so no hassle with customs or exagerated shipping charges.
Hi Luis,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard,
We appreciate you for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better next time. Looking forward to serving you again in the future.