15 Reviews From Our Community
All Reviews
Thanks to Michael and the team for all your help. My parcel was delayed in Customs in China, but they were on the phone to make sure it was all sorted quickly for me. Thanks so much!
- Helpful? Yes
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Great to talk to someone on the phone. They are very helpful and great prices. I needed some help with my parcel and they were there to help out
- Helpful? Yes
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Lost bronze statue going to USA (it happens!) and admitted it was due to their driver not scanning the parcel at pickup. Have had to engage a solicitor to try recover my 51 plus 20 insurance. Told my money was being returned to my card before Christmas and this after constantly been totally ignored with no engagement. Make up your own mind!!!
- Helpful? Yes
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Have used Parcel Direct 3 times now and they are unbeatable for everything from price to service. I have no hesitation in recommending them to ll my friends and colleagues
- Helpful? Yes 1
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Super service, and prices. Sent all my suff to German in only 4 days. So glad I found parcel direct. Will definitely use again.
- Helpful? Yes
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We use Parcel Direct for all our business deliveries and they never let us down. Always there to help out and give good advice.
- Helpful? Yes
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It's so nice to deal with real people at the end of the phone. They were so helpful with us moving home.Such a huge relief to find them. Thanks guys
- Helpful? Yes
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BEWARE!
Appalling service. They lost a box of mine with 1000 worth of contents (for which I paid extra to insure). They only subcontract from other companies, so you lose all protections these other companies (like FedEx etc) would normally give.
They lost the box December 2016, and here I am in May 2017 and this is still not resolved.
They made me fill in hours worth of paperwork, before eventually making an insulting offer of compensation that barely covered the fee they charged! The cheek they had to think I still ought to pay for a service I didn't receive!
I am only left with the option of taking them to small claims court so this is ongoing.
KEEP AWAY.
Tip for consumers: Dont go near this company!
- Helpful? Yes 1
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Thanks you to all the guys at Parcel Direct, such a big help sending my parcels. Thank you again so much, it was a huge releif to find you and have all my stuff arive safe and sound
- Helpful? Yes
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WE GOT HALF OF THE BOXES WE SENT ..WE ARE WAITING FOR THE REST.JUST BE CAREFUL DON T TRUST
- Helpful? Yes 2
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Beware of this company as they are a scam, was suppose to broker a transaction as a third party for SB tickets. Took over $1600 of my money and nowhere to be found or responding to emails. This company is a scam!!!!!
- Helpful? Yes 1
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Very poor customer service - doesn't reply to customers emails. NO refund of cancelled order as promised - they took 355 Eur for nothing!!! Waiting for my money for over 3 months and they don't even have the dignity to answer my emails. NO cancellation policy on their website. This company is a joke!
- Helpful? Yes 5
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Great company to deal with, very friendly and helpful and great prices
- Helpful? Yes
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Great Company, Brilliant Service. So easy to use, just book online, sit back and wait for the courier to call and pick up your parcel and deliver it for you. Great stuff and very cheap www.parceldirect.ie, can't recommend them enough
- Helpful? Yes 2
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Fantastic site with great prices and loads of services. I sent a pallet to France with them for about half what I was quoted elsewhere. You just book online with free collection easy peasy
- Helpful? Yes 2
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