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The overall reputation of PaperTrue reflects a mix of commendable strengths and notable weaknesses. Many customers praise the quality of editing and the professionalism of the staff, highlighting timely delivery and effective communication as key positives. However, concerns arise regarding inconsistent adherence to specific formatting requirements, missed deadlines, and a lack of responsiveness in certain cases. While some users report excellent experiences and recommend the service, others express frustration over errors and inadequate support. This feedback indicates a need for improved consistency in service delivery and better communication to enhance customer satisfaction.
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PaperTrue is a unique book editing company that works to always maintain standard. It offers a sample edit where its professional editing is not left behind as to convince the authors to transact with them. A trial can convince you, I therefore recommend PaperTrue for every author. This company edited my novel and most of the words and sentences that I thought were correct were corrected and now my novel is polished with error free. Their services are very satisfactory.
Fortune Emerence Nwaiwu
The Author of The Weeping Voice.
Nigeria.
Excellent job! Great comments. The comments were very helpful when it came to deciding whether to keep the change or not and if I needed to make changes elsewhere in the document.
Such a great company... very needed and so easy to use. I will spread the word and use you more often. Proofreading is a lost skill. Many people have no time to proof so having an extra set of eyes is great.
The editor discovered many mistakes and gave me the opportunity to accept or reject it.
I was happy with the job.
Nice job! Trust them! They offered checked grammar, word usage and leaving comments on how to improve it.
I would highly recommend this service.
Dear Ziggy,
Greetings from PaperTrue!
Thank you so much for your review. Our editors work extremely hard to ensure your documents is error-free and perfectly written. We have shared your review with the editing team and they are extremely happy. We look forward to wok on your documents.
Thanks and Best Regards,
The PaperTrue Team
PaperTrue had a prompt turnaround on a 28k+ word dissertation. Extremely impressed with the reformatting and APA styling. The editor also found multiple mismatches related to references. I would highly recommend this service.
I have been sending my novel to paper true Chapter by chapter. I have worked with Tess and Angie I have been pleased with the help they have given me. Checking grammar, word usage and leaving comments on how to improve it.
Dear Leah,
It's been our endevour to help authors and writers publish their work. We are glad to see those efforts paying off now!
Regards,
The PaperTrue Team
The editor reviewed my dissertation for sentence strutures, grammar and APA style. It delivered as promised. Thank you!
Many things have changed in my document and I am now sure that my article will be accepted. Thank you paper True.
This was such a pleasure to receive such great service. The work was professionally edited and delivered with 24 hours as promised. I am very impressed and definitely will use your service again.
I am working on my Doctoral Program in Nursing. This edit of my work was very helpful to me and I will be continuing to use this service for future papers.
I finally after sending the document back 3 times to be re-edited, received an acceptable edited paper.
This is the 2nd chapter of my paper. This was the 2nd Chapter of my document. The first Chapter was acceptable first editing. However, this time not so. So I pause to recommend when dealing with time constraints regarding editing.
Meaningful comments from the staff were absolutely essential in my document. I liked the proofread version, and I will come back.
As a busy mother of 3 & an ESL student who struggles with writing, Papertrue offers a professional, reliable and very efficient service.
If I can say it in one sentence, what would I say?
I say...
I am happy
It is good job
Thanks fod all
Thank you
All the editors at PaperTrue are exceptional! I actually look forward to getting their comments because I know the work will be instantly improved. Highly recommended.
Prompt answer, real time communication with chatting tool. On time and in satisfied Translation. I will give again hier for my next Translation Project!
Answer: Hi Felipe, Thank you for getting in touch with us. You can login to https://www.papertrue.com/ordering/academic-editing-proofreading-services/show/pricing To view our pricing:) We look forward to editing your document! Thanks and Best Regards, The PaperTrue Team
Answer: Ripoff! HORRIBLE editing work quality done by non-native English speakers. Fake Google reviews and they are refusing to issue a refund. Customers rated PaperTrue 1 star on yelp: https://www.yelp.com/biz/papertrue-san-francisco PaperTrue has an "F" BBB Rating: https://www.bbb.org/us/ca/san-francisco/profile/proofreading/papertrue-1116-896652
Answer: Ripoff! HORRIBLE editing work quality done by non-native English speakers. Fake Google reviews and they are refusing to issue a refund. Customers rated PaperTrue 1 star on yelp: https://www.yelp.com/biz/papertrue-san-francisco PaperTrue has an "F" BBB Rating: https://www.bbb.org/us/ca/san-francisco/profile/proofreading/papertrue-1116-896652
PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
Hi Audrey,
We are sorry to learn that you are not satisfied with our service. This is surprising to see as this is not the first time you have ordered with us. We apologize for the inconvenience and would like to know more about what we can do to make our service better and provide you with the 100% satisfaction that we are known for in the future.
Best Regards,
Team PaperTrue