Got a A- on my paper. Thanks! They got my paper back to me before the deadline! How can you beat that?
The revision of a scientific article was well prepared and documented. The english of the article met requirements for publication.
The PaperTrue proofreading services are very good and fast. Chat services are also helpful and the price of service are the best one.
The editor that revise the manuscript just followed the grammar and the words, without considering the meaning of the sentences.
Dear Sergio,
Thank you so much for taking out the time to drop us a review. We at PaperTrue highly value your feedback and are constantly striving to better our services for you.
Our editors focus on fixing the grammar errors and syntax of your work, but will not do so if it alters the meaning of your sentences. What our editors do, however, is leave comments with suggestions for you to consider. Post your edit, you can also avail a free revision for your document in case of dissatisfaction.
We apologize for any inconvenience caused and invite you for a chat on our website to address further concerns (if any).
Looking forward to hearing from you,
PaperTrue
I received the feedback within a day and the edits made improved the language and the meaning of the sentences.
My editor was very proficient and professional. I highly recommend Vivian to anyone with a history-related paper
Literally the WORST company for editing and proofreading! All they care about is easy money they can get from you.
Worst thing happened: look at the picture I added. After 4 MONTHS the Director of Customer Experience ignored me completely, he got the review in "SiteJabber" and wrote me the attached email. PaperTrue is trying to hide the negative reviews in the dirtiest ways. Moreover, he continued to ignore me 100% after I replied 4 times to his mail asking him for the invites needed for the two other review portals they use. I had to fight PaperTrue for over a month to get those invites.
Worst customer service: endless lies, do not keep their promises, contradicting one another, give you NO cash back for huge mistakes they made, I have it ALL recorded and screenshot and it was sent to them.
Lowest level of edit:
1. None of the editors changed a research projects name into capital letters!
2. Moreover, you fill up a form with your request and they IGNORE it. I demanded the most important thing for me- a UK editor and they sent it to a re-edit with an American one! Without letting me know!
3. Those 2 did not read over the comments I asked for in the re-edit and just made a few cheap changes, so it will look like they had done something. The first re-edit literally edited over the first edits (meaning, the USA editor changed over what the UK editor changed) and that's it! How ridicules is that?!
The company will not tell you, but even if you pay lots of money for proofing in short hours because you are in a rush (let's say 6 hours), and they did a lame editing or ask you some questions they want answers to (to shorten their work time) and you send it again- it can take 24 hours!
I will happily send you all emails and chats I had with them and you could see it yourself.
*******@gmail.com
THIS IS A SHAME TO USE THEIR SERVICE! DO NOT DO IT!
(read the comment I wrote here to PaperTrue response for my review!)
Hi Ofir,
Thank you for taking the time out to review us.
We have been in touch with your editor and we see that there were a total of 263 changes with 143 insertions, 102 deletions, 6 formatting changes, and 12 comments in your paper and it is confusing to us as to why you are saying that we made "few cheap changes" to the document.
You've also twice availed our free revision policy, which was delivered to you within 3 hours and 8 hours respectively. Moreover, you did appreciate our editor's work and changed your document based on the comments of our editor.
Although it’s hard to fathom the harshness of your review especially after a good quality express delivery along with two free revisions. We would be happy to go over your document again if you let us know which section/sections you are unhappy with.
Always looking forward to serving you.
Thanks and Best Regards,
The PaperTrue Team
Some spelling and grammatical errors were not carefully considered, but I am satisfied with the work. Friendly Staff!
Nice job! Trust them! They offered checked grammar, word usage and leaving comments on how to improve it.
I would highly recommend this service.
Dear Ziggy,
Greetings from PaperTrue!
Thank you so much for your review. Our editors work extremely hard to ensure your documents is error-free and perfectly written. We have shared your review with the editing team and they are extremely happy. We look forward to wok on your documents.
Thanks and Best Regards,
The PaperTrue Team
Thank you for editing my article in a timely and error-free manner. I will undoubtedly use their services again!
I used this service for editing some scientific articles. The edited file was free of mistake and very-well reviewed.
The services PaperTrue provided left a lasting impression on me! Their service was timely, efficient, and cost-effective.
I'm so glad I discovered this company. They're fast, reliable and thorough. They even have Live Chat to walk you through the procedure.
Excellent work, finished much sooner than expected. The reviewer provided personalised and valuable feedback. Strongly recommended.
I always received my work on time after proof reading. The workers are polite and pay attention to detail
Professional service, good comments and pretty fast even if it has a delay (but I was ordering during the holidays)
Great editing. Loved it. Would love to see just a little more wording or phrase options for flexibility as the author.
I got my proofreading over the weekend, which was fantastic! Their suggestion were extremely useful.
I have received an excellent editing work in my scientific manuscript. The process was easy and fast. Thank you.
Paper True is the best company ever. A+++++++++
They did a great job with my two articles within less than one day!
Overview
PaperTrue has a rating of 4.1 stars from 349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback and live chat. PaperTrue ranks 23rd among Academic Editing sites.
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mindaugas,
Thank you for the review. We're glad you had a good experience and really look forward to being of further assistance.
Wish you all the best:)
Best regards.
PaperTrue Team