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The overall reputation of PaperTrue reflects a mix of commendable strengths and notable weaknesses. Many customers praise the quality of editing and the professionalism of the staff, highlighting timely delivery and effective communication as key positives. However, concerns arise regarding inconsistent adherence to specific formatting requirements, missed deadlines, and a lack of responsiveness in certain cases. While some users report excellent experiences and recommend the service, others express frustration over errors and inadequate support. This feedback indicates a need for improved consistency in service delivery and better communication to enhance customer satisfaction.
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Number one editing service thank you very much i enjoyed it very much for sure i am going to send documents again and again
Paper True did a great job on my document and provided some constructive feedback. I would definitely recommend it!
Dear Evangelos
Thank you for the rating and such a nice review.
We truly appreciate the recommendations and are glad you had a good experience. We look forward to being of further assistance.:)
Best regards.
PaperTrue Team
The editor that revise the manuscript just followed the grammar and the words, without considering the meaning of the sentences.
Dear Sergio,
Thank you so much for taking out the time to drop us a review. We at PaperTrue highly value your feedback and are constantly striving to better our services for you.
Our editors focus on fixing the grammar errors and syntax of your work, but will not do so if it alters the meaning of your sentences. What our editors do, however, is leave comments with suggestions for you to consider. Post your edit, you can also avail a free revision for your document in case of dissatisfaction.
We apologize for any inconvenience caused and invite you for a chat on our website to address further concerns (if any).
Looking forward to hearing from you,
PaperTrue
We`ve used PaperTrue two times for academic edition. In both cases the experince has been wonderfull.
They provide interesting feedback and we got it published without any objection from the reviews. I strongly recommend it.
Dear Diana,
We are very happy with the trust you have placed in us. Customers like you bring a big smile on our face:)
Thank you for the recommendations.
Love,
PaperTrue
The revision of a scientific article was well prepared and documented. The english of the article met requirements for publication.
Dear Mindaugas,
Thank you for the review. We're glad you had a good experience and really look forward to being of further assistance.
Wish you all the best:)
Best regards.
PaperTrue Team
I've asked PaperTrue to edit 2 to 3 page-texts in English. They were done within 24 hours and the comments were very helpful. While simple language errors were (visibly) corrected, more elaborate suggestions were well explained.
Dear Annette,
Thank you so much for your review, it goes a long way in motivating us to keep doing better.
We hope to see you soon!:)
Cheers,
PaperTrue Team
I got several messages after I gave this rating, and the only thing I can say is please stop contacting me in the future, and I won't change my rating. My professor original word is "too many errors on contents and footnotes", in which your editors guranteed that they are all corrected. A perfect excuse of the editor is that he or she is not familiar with the chicago rule on non-English resources, but I got a great service on another website which takes care of my paper more seriously. Before I submit my paper to papertrue, I already discuss my paper with my professor many times and he approved the idea, and he said it will be a great paper if I can reduce mistakes on grammar and footnotes. Clearly, it looks still same to my professor after your edit. You can call me subjective, that's fine. Free service next time? Thanks but no: I cannot take risk on another assignment. At last, no more contact please and I won't respond again.
I just got the final mark for this paper from my professor, the lowest in my class. Like my professor said, too many mistakes in the content and too many errors in footnotes. Its fine to waste 135 dollars to realize that I will never use your service ever again!
They did a great job on my document and provided some constructive feedback. I would definitely recommend it!
Paper True has helped me maintain an "A" average for the past two semesters. Their team is professional and offers an excellent service. I also like the fact that they are available 24/7. I would recommend PaperTrue to any wanting a polished product with constructive feedback. Thank you Paper True!
Dear Pole,
Thank you for such a warm comment. It means the world to us. We hope you maintain an A+ for all the coming semesters as well.
Best regards,
PaperTrue Team
I just recently finished my manuscript. English is not my first language, and I wanted to have my work edited before I submit it to a publishing company. It took PaperTrue 9 days to work on my manuscript. My editors Drew, Susan and Pat did an excellent job copy, line and proof editing my work. They are very mindful making sure the necessary edits were done and at the same time remaining true to the message I want to convey. Within two weeks I landed 2 Christian Publishing companies that are interested in getting my manuscript in their catalogs both in print and ebook format. I'm a first-time author and no rejection letters for me! Thank you PaperTrue! My book "Love... so that the hearts of many will be revealed" will be out by mid next year Amazon, Apple, Barnes & Nobles (Print on Demand). Thank you so much!
Dear Torrie,
Thank you so much for this 5 star rated review and congratulations! We are very happy for you.
Best regards,
Team PaperTrue
PaperTrue did an amazing job reviewing and editing my writing. They provided corrections to grammar and made thoughtful analysis of key elements of the writing structure. I wrote a first person novella, and they treated it with the same fact based scrutiny of academic writing. I would absolutely use PaperTrue again. The coolest thing about PaperTrue was that they made it fun. They've obviously gotten to where they are in the industry by hiring talented staff and staying committed to quality.
Dear Daniel,
Thank you for your kind words, it goes a long way in motivating our editors to work harder for you. We're glad you had a good experience and appreciate the recommendations. We look forward to being of further assistance.:)
Best regards.
PaperTrue Team
Papertrue has been of great help to me on completing my assignments and provided perfect language editing and proofreading services. Thanks!
Not only was the proofreading and editing excellent, but the service, the politeness and kindness of the people working for you is incomparable. Thank you PaperTrue for your wonderful service!
Dear Leyla,
We are humbled by your kind words.:)
Love,
PaperTrue Team.
I would recommend the service for 1000 words or less and be careful to have a good proof reader because of possible errors
Dear Kim,
Thank you so much for your review, it goes a long way in motivating us to do better. We apologize for the inconvenience, and urge you to send your document back for a free revision.
We hope to see you soon!
Cheers,
PaperTrue
Youve been helping me tremendously. Professional service at reasonable prices delivers always on time- Im so grateful to have found your company online.
It was my first experience with this service or any service of it's type. Due to the nature of the project I had undertaken, I felt they were invaluable with their proofreading, but I like semicolons and thought that the inordinate amount of time they took trying to extract them from one chapter was redundant when I removed them since they were a distraction to the readers experience with the story, and not part of any rhetorical construct. If I use this service again it would be after I had completed several drafts of my document first--Live and learn.
Dear Tamara,
Thank you so much for your review, it goes a long way in motivating us to do better. We apologize for the inconvenience and urge you to send your document back for a free revision.
We hope to see you soon!
Cheers,
PaperTrue Team
Thank you! Altogether very helpful editing round in taking the draft text to the next stage and closer to completion.
The proof-reading of a paper presented at a scientific conference was done very well and within a very short time-span. I as well appreciated the communication with the company: my paper was accepted at midnight and I needed assistance with the payment. Everything was solved immediately and the experience was overall a pleasant one.
I am very happy with the final result of the proofreading of my article. PaperTrue team is very attentive. I'm sure I'll ask for other proofreading jobs again. Thank you!
Answer: Hi Felipe, Thank you for getting in touch with us. You can login to https://www.papertrue.com/ordering/academic-editing-proofreading-services/show/pricing To view our pricing:) We look forward to editing your document! Thanks and Best Regards, The PaperTrue Team
Answer: Ripoff! HORRIBLE editing work quality done by non-native English speakers. Fake Google reviews and they are refusing to issue a refund. Customers rated PaperTrue 1 star on yelp: https://www.yelp.com/biz/papertrue-san-francisco PaperTrue has an "F" BBB Rating: https://www.bbb.org/us/ca/san-francisco/profile/proofreading/papertrue-1116-896652
Answer: Ripoff! HORRIBLE editing work quality done by non-native English speakers. Fake Google reviews and they are refusing to issue a refund. Customers rated PaperTrue 1 star on yelp: https://www.yelp.com/biz/papertrue-san-francisco PaperTrue has an "F" BBB Rating: https://www.bbb.org/us/ca/san-francisco/profile/proofreading/papertrue-1116-896652
PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
Dear Ahmad,
Thank you so much for your rating. We are really happy to know that you liked us.
We look forward to being of further assistance in future:)
Best regards.
PaperTrue Team