Good Info on the site, but not happy that all the credits are consumed everytime i look at the same company. Also not happy that many companies are the same with similar spelling and you get hit each time you view.
Wth. Why is my company & our imports info is on google? This is unethical!
How to contact this website? How to remove that? Pls help! What a stupid web
The online meeting was the extra step needed to truly get a grasp of Panjiva and get a full understand before beginning my own research. I was given an in depth tutorial of Panjiva and was able to ask the questions I have had.
This company is Fraud and a Big Scam save your time and money before they scam you. This company does not provide the accurate info it's a fraud company.
Hello everyone under PIPEDA office of privacy commissioner. You can file a complaint against Panjiva to take your information down. How unprofessional of panjiva to expose people's privacy to the world. Do you know your identity can be stolen through panjiva's selfishness?
Hilary help me a lot when it comes how to do smart list and to know how to search more shipments and companies, She was very good explaining about how works that specificly button.
She is so smart and good at her job.
I congratulated her for al the help that she give me
I have now taking a couple of classes with Hilary and one with Domila and Kristin and everyone of them have been extremely patient and helpful. They all have a great attitude and know their craft and teach it well.
I thank them all, as indirectly they are all part of my success in finding new opportunities.
I look forward to speaking with you and your team tomorrow. Please join using the screenshare and dial-in options below. You can also forward this information to anyone who wants to join.
According to this plan it was 15 June 2018 last date for my plan and then after at least for 6 month I did not want to use PANJIVA since what ever I was looking I got it from my this one month plan only how ever on 17th June I have been charged another 300 USD for which I did not apply. I also sent company mail regarding that but they did not reply the mail even though they have open the mail.
Order Summary
Invoice number
INV******* (download invoice)
Billing period
May 16,2018 - June 15,2018
Billed to
Apal Vora (*******@launchcarscanner.in)
India
Really very disappointed with Panjiva for this kind of work. It was not expected from company like Panjiva.
Sincerely,
Apal
I used Panjiva these last two months and its incredible how much useful information one can gather in order to make a market research study. I would highly recommend this platform.
Don't sign up with this company, they will steal you money, they did not provide the service as promised. I need a refund
I'm sorry you had a bad experience! Please email me, so we can get you a refund. josh+sj@panjiva.com.
Josh Green
CEO, Panjiva
I can see my address and phone number online! This is outrageous! I think its illegal. I wrote to them to take it out. If they wont do it I will push for legal case!
Noone should USE YOUR INFO DON'T WANT TO BE ROBBED IN FUTURE!
Kat, the information that you found comes from the public record (U.S. Customs data). However, we do NOT want to publish personal information. (We're in the business of collecting and publishing information about businesses.)
Please email me directly -- josh(at)panjiva.com. I will ask our privacy team to find and remove your information!
Josh Green
CEO, Panjiva
We switched over to Panjiva a few years back and have been very happy with them. They continue to improve the ease of use, add more data, and are very easy to deal with on any matter.
I think the data information could be displayed in a report more efficiently even when you are aout of your downloaded lines, just by dowloading them directly in the computer.
Could be also great to filter the results of your searchs on the topic whatever is your own interest, like having filters like in excel.
Could be great if we can handle the report online and get a summary of the report by eacch filter if we want.
After we download the report we have to work a lot more to format, additions, filtering and at the time the report comes out it is very late and we have to rush database.
Raymundo, thank you for the feedback! Would you be willing to spend 15 minutes talking with our team? I'd like to learn from your experiences, so that we can make the Panjiva product better. If you're willing, please email me at josh+sj@panjiva.com.
Josh Green
CEO, Panjiva
She's awesome, great customer service, timely and reliable.
Knowledgeable and driven. She always find a solution to tough questions and follows through.
After working with Datamyne for a number of years, I decided to make the switch to Panjiva in July, and I am MUCH happier for it. The website is much more intuitive, it's easy to use, and the support is also a HUGE step up. I worked with Domila, one of their account support reps, and she has been instrumental in my learning the site and finding more with this data than I ever did with Datamyne. I've saved a of time since the site is so easy to use and the reports and visuals are awesome!
Great tool. Built what we wanted. Now we simply update monthly. Also good to look at additional markets occasionally. More markets?
This service is a must for companies that want to find new customers already working with the products you sell. The interface is easy to use, and the training answers everything you need to know.
Links personal information with company information without permission. Beware do not trust Panjiva.
Kristin addressed all our queries. And, provided useful insight into leveraging the available tools.
Overview
Panjiva's reputation is marked by a duality of strong customer service and significant privacy concerns. Many users appreciate the intuitive database and the helpfulness of customer support, praising the platform's utility for market analysis and supplier sourcing. However, a recurring theme is the dissatisfaction regarding the unauthorized publication of personal and proprietary information, leading to accusations of unethical practices. Additionally, some customers express frustration over refund policies and perceived lack of transparency. Overall, while Panjiva offers valuable tools and responsive service, its approach to data privacy remains a critical area for improvement.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Anonymous. Though the information we receive is a matter of public record in the United States, we have no interest in publishing personal information. Please contact our team (privacy@panjiva.com) or me directly (josh@panjiva.com) to have your information removed.
Josh Green
CEO, Panjiva