Panjiva

I believe companies such as this that make money off of handing out (public records or not) MY hard earned
Proprietary information are unfortunate leeches. Blood, sweat, tears and a lot of money was put into finding my own quality manufacturer... and I find it on your site for sale. Shame on you all. The low ball people who are looking to rip this information off should also have had to find it them selves the hard way. You're all a bunch of scum bags. Where's MY CUT of the subscription money you get paid to share my information? Why was my permission not asked? While 'technically legal' this is totally unethical and I could NOT have a lower opinion of your company.

My company subscribes to Panjiva's US import data to help understand what our particular market looks like. Their database is intuitive and easy to use. Furthermore, if we ever have questions, our dedicated customer service person at Panjiva is easily available to answer any questions and give our team pointers on how to use the database more efficiently. It's an expensive subscription, but if you use it right it's very powerful.

When we first contacted Panjiva, our company was worried because the information they were presenting about us was quite delicate. Then we realized that it is a two-way street, and started using the platform to track down our competitors. It's a powerful and useful tool to find new suppliers and new potential buyers.
A great plus is their costumer service. They could improve their filter tools.

I've contacted your team via *******@spglobal.com and *******@panjiva.com now at least 5 times to take down my personal information form your website and it's still live. Please remove my information as a matter of urgency. This is not any business information, this is personal information including my phone number, full name, and home address you publicly display. I have never given you permission to display this information and I don't even know who you are.
Please take this information down now.

This is to inform you all that please be aware and stay away from this Panjiva, I subscribed monthly plan and I asked for them to give me South America data, after my subscription they told you would have to subscribe annually I told them I can't afford so they told me to cancel the subscription and a lady on a call told me you would get the refund, now I am asking for refund and they are saying they don't have any refund policy even I didn't use their services for more than 10 minutes...

My email is *******@gmail.com

If any Panjiva personnel is reading this please respond or I will try my best to spread this message about your company doing fraudelent activity.

Thank you

Unfortunately I asked for 1 month of a professional plan and they automatically suscribed me to the next month. This feature should be fixed, as a customer I should be able to decide if I want to continue using the service.

Edit: after writing this review they reimbursed the aditional month. This is the reason why I changed the overall rating.

Panjiva I am angry with your company. Do you know you violate people's privacy by exposing people? If someone is being protected from a murderer do you know you would play a role in someone's death? Stop posting people information on the Internet. Guys I emailed the company asking for my information be removed they played me no mind. Only after my lawyer got involved it was taken down in less than 13 hours. Shame on you Panjiva not professional. BAD BUSINESS.

This company are a bunch of scammers and law breachers. They suposely sell you access of private bussines data of companies and individuals, that they get for free from US goverment agencies, and that anyone can get from. If you suscribe you will find pretty basic information of names imports and value of imports with no datails at all. If you request a refund of your money you will never get it. Stay away from this company. In many countries (like in Europe) this company could be sued and pay millions for exposing and posting online private and personal data of companies without their knowledge.

I work at a law firm and stumbled upon Panjiva a few days ago. Panjiva had a lot of useful data that was essential to our case development. Mike, the Customer Success Associate, was able to help me navigate the website in a quick and efficient manner obtaining the data I need. Mike was also very patient explaining how different functions work and what each term of art meant. The folks at Panjiva are super quick in their response time and helpfulness!

Panjiva has opened new doors for our supply chain research work. The database is incredibly fast and agile and enables unparalleled insights into industry transactions. We have found that the database allows us to dive deep into specific areas or suppliers of interest by applying filters and search terms in a very intuitive way and allows for custom summaries to be generated with ease. Weve been using the database intensively for well over a year and have had a great experience all around. The breadth and depth of knowledge of the Panjiva team has consistently impressed us whenever weve reached out with any questions. Were very excited to continue to leverage this fantastic tool as new features and country datasets are continuously added on.

I have never used import/export data before panjiva. The spreadsheets and data are easy to follow and understand. Kristin was a delight and willing to answer any questions or confusions with a positive attitude! Their pricing is competitive for the information that you get access to. The company is willing to train you on how to use the data to fit your companies needs. It's an awesome tool to help develop the company further and give them a competitive advantage with data thats up to date.

Thanks!