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How would you rate Pandora?
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Arizona
1 review
1 helpful vote
Follow Stephen T.
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Yes I did not spend the money to upgrade to no adds, but the gaps and dead spots and the continual " I am still listening" has sent me to Spotify. Goodbye Pandora.

Date of experience: April 12, 2018
Illinois
8 reviews
9 helpful votes
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This is a site to listen to internet radio. Simply type in an artist you enjoy, and hear artists and songs alike to them. Good site to discover new music.

Date of experience: August 2, 2012
District of Columbia
7 reviews
10 helpful votes
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Great but for the commercials... and the commercials are a little creepy as they have sometimes played commercials geared toward things I had just had a phone conversation about.

Date of experience: February 5, 2015
Texas
5 reviews
42 helpful votes
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Great Music
January 14, 2017

Oldies but goodies or new punk rock you can find it on Pandora. If you like music you will like Pandora. Even make your own stations with your choices of music.

Date of experience: January 14, 2017
California
4 reviews
1 helpful vote
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If you don't like 3 songs they play, you can't scan any further. You are forced to listen to what is available. I don't know about you, but I prefer more control over what I want to hear.

Date of experience: October 18, 2015
New Hampshire
1 review
4 helpful votes
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"Are you listening?"
December 8, 2018

Repeatedly asks if I'm still listening. So I have to stop what I'm doing, wake up the computer and say that I'm still listening. Total pain in the neck. Deleted account and that is that.

Date of experience: December 8, 2018
New Jersey
39 reviews
76 helpful votes
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#1 Choice
August 8, 2018

The ads are worth it for the free music. I'm not really sure if the recommendations it offers is a plus, but it provides good background music for my life.

Date of experience: August 7, 2018
California
4 reviews
1 helpful vote
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Can't think of a song that isn't on Pandora
December 17, 2016

Love everything about Pandora. Every single song I like is on Pandora and then some. Love the concept of "radios" and the fact that when I "like" something I get more of the same.

Date of experience: December 17, 2016
California
8 reviews
19 helpful votes
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One of the best internet radio stations ever They do what they claim, the advertising is tastefully displayed and the wealth of music well the music speaks for itself

Date of experience: May 25, 2009
Texas
6 reviews
13 helpful votes
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I enjoy Pandora!
January 26, 2016

It makes my day at work so enjoyable. I love being able to listen to the music I enjoy, while working all day. The fact that there aren't many commercials is what sets it above the rest!

Date of experience: January 26, 2016
New Jersey
2 reviews
3 helpful votes
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WOW WOW what an amazing idea i never heard about Pandora till the new Lexus gs350 i leased its had Pandora in the application menu i setup account with them and i got to say its amazing don't need any more cds or any subscription for XM RADIO what an amazing application

Date of experience: December 17, 2013
Florida
10 reviews
48 helpful votes
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I subscribed to Lumosity but was unable to access the games. Kept getting msg that I was not a member. However, my Discover was charged $59.95. I called the Lumosity phone listed and got an automated msg referring me to the online site. I went online and filed my complaint and got no reply. So I called again, and again, and again... automated phone msg each time referring me to the website. All of this time, months, I am unable to get into the games... getting the same message that I am not a member. Finally I email Lumosity stating that I will be appealing the charge to Disco ver. Magic... I get three replies in 2 days. The first states that I cannot be found as a paying member. I send the information to them with a copy of the Discover charge. I asked for cancellation and a refund. The reply from Lumosity was that my 30 days was up and I could not be refunded. Never mind that I had not been able to access the games! Discover accepted the dispute and told me that they receive many complaints from Lumosity customers. Discover also suggested that I contact my attorney general and the Calif attorney general about this, which I intend to do tomorrow. This company is inaccessible because they want to be! Some customer service, huh? No service after the sale! Less

Date of experience: February 3, 2015
Nevada
1 review
0 helpful votes
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Best I know of
September 1, 2017

Yos maybe there are other sites I dont know of but pandora is very nice. Free music and once you pick a group they play them and others like it. Then they call them your stations and are saved for you. There is a new feature I dont care for, it asks if your still listening and stops music till you respond. So if your listening and also maybe repairing something in yourhome you have to stop and respond or no music. But it is free and maybe people left on using bandwith or something. And they do have comertials sorry my spelling. Anyway they are ok mot to interuptive. So for me there very good and Illcheck back to see if others sugest different. Thanks Tony

Date of experience: September 1, 2017
Ohio
1 review
0 helpful votes
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Pandora declining
November 27, 2021

I chose one star because I had to enter something. My preference is "0."

I'm not sure how Pandora got such a high rating, to be blunt. I have used Pandora for several years and am very disappointed in the current status. I am pretty much an eclectic listener and today I opted for some banjo music. I was seeking a station. After aproximately twenty attempts (no, I am not exaggerating), I could not find one "banjo, instrumental" station that played traditional banjo music. I heard some bluegrass, but there is more to banjo than just bluegrass. Be that as it may, it is not the issue. I heard Oriental, punk, industrial, rock - everything else but what my search requested.

I am currently a "free" subscriber. I previously was a paying listener but Google screwed up my subscription parms for many apps and I have not taken the time to upgrade again to Pandora, directly. And I won't. I have had this issue with many other genres as Pandora crosses the line for suggestions, offering music that were not even close to the stations I selected.

I don't know about everyone else, but I am through with Pandora. It is more frustrating than entertaining, for me.

I am still baffled how Pandora maintains such a high review factor! Yowsers! Is it because I am not a premium user? Well, if that is the case, that policy won't win me over to pay again. Maybe I am just in another world (one where I receive that which I requested)!

Date of experience: November 27, 2021
Pennsylvania
8 reviews
54 helpful votes
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This site could be better, the comercials suck you can only skip so many songs that you don't want to hear and if you don't want the comercials you have to pay for it. Not my cup of tea.

Date of experience: August 3, 2011
Illinois
4 reviews
8 helpful votes
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PANDA
October 23, 2017

It told me if i sign up i would get a free panda after my first month... Never got my panda although i did get a potato from my friend the otherday... what a small world

Date of experience: October 23, 2017
New York
1 review
0 helpful votes
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I have been a proud member of listening to Pandora music both for free and monthly payments for over a decade till now 2019.

I recently left San Francisco for few reasons. One is because working at St. Anthony Foundation where Franciscans were adamant to turn me one of them. Second issue was working working for Senator Leno against now Mayor London Breed who is well connected to Now Governor Newsom whose wife is in the movie industry.

So I left California as I am as well an aspiring Screenwriter. After publishing my first book and written a couple features all were discredited since all members mentioned above pushed thr envelop for me to be a part of the catholic church disregarding my dreams and aspirations to continue writing for the big screen.

Now as a proud member of Pandora listening club I am disgusted that Pandora been in the East Bay where I also lived in Berkeley to compromise the pleasure of listening to music by purposely stop every song I'm listening to in the middle of the song so I cant enjoy listening to music. Sprint advised me to call Pandora Technical support at *******100.

The power of the Catholic church as today I am an Agnostic.

Date of experience: September 20, 2019
Idaho
14 reviews
43 helpful votes
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Not a fan but I'll tell you why. I'm a Megadeth fan and boycotted Metalica years ago. But if I put in Megadeth all I get is Metallica, and if I put in Metallica then I get Megadeth. So I'm in a conundrum, I don't want a Metallica list to get Megadeth so I just go to youtube LOL

But I can see why other people love the site so much so this is 100% based on my personal opinion.

Date of experience: November 27, 2013
Arizona
1 review
0 helpful votes
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Pandora is no longer a free radio station. It no longer is. They are forcing us to pay more to eliminat

Date of experience: March 17, 2023
Arizona
1 review
1 helpful vote
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Pandora is great and all but laitly ill be listening to my favorite song then the song would stop on its own and i have to press the play button to continue it every 2minutes it happens it seems..

Date of experience: August 18, 2017

Overview

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
24
quality
21