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How would you rate Pandora?
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Michigan
3 reviews
4 helpful votes
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I love my Pandora Radio! I already loved using it, but when I found out they had a Hatsune Miku radio, I was thrilled! I just wish they would add more obscure Vocaloid songs into the radio. (O Light, Tsugai Kogarashi, Seasonal Feathers, Bacterial Contamination, Kokoro, Hirari Hirari, and Tokyo Teddy Bear.) Again, great quality sound and listening experience. I would recommend this to anyone!

Date of experience: August 1, 2016
Mississippi
1 review
0 helpful votes
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Customer survive sucks
November 25, 2020

If you need customer service you can't call anybody you have to email them and when they email back to you you can't even reply to that email if they get it wrong I have gone ahead and told them because they decided to go ahead and cancel my student discount and charge me almost triple the amount for the year and they won't even give me a refund after I canceled my subscription on the exact day that they decided to charge me the higher amount so I will never use Pandora again and I would always tell others to stay the $#*! away from it and yes I use the derogative language because I can't say how horrible I was treated by not being able to talk to anyone so yes Pandora sucks to the highest regard

Date of experience: November 25, 2020
Honduras
5 reviews
2 helpful votes
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Great Pandora
November 25, 2016

One of the best Music App for your Phone is Pandora I've had Pandora for a while now and i been enjoying it, its really good you can just put a station of your favorite artist and they have they own radio station and they play mostly their favorite music, some of the music is really great i really enjoy most of the songs they play, am into rap songs, 2 chainz, rea sremmurd, Young thug, Desiigner or anything i can just jam to the beat

Date of experience: November 25, 2016
France
20 reviews
14 helpful votes
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Ugh
November 19, 2015

Hate this trend. Every girl is crazy about this shoppe. Nothing special. Just a waste of money. They make you hooked and never let go.

Date of experience: November 19, 2015
New York
5 reviews
9 helpful votes
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Pandora has been one of the best inventions, besides there being ads and commercials I get to find a lot of cool new artists.

Date of experience: May 23, 2013
Florida
76 reviews
124 helpful votes
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Love Pandora
August 6, 2018

All of my stations have the music I like. Pandora is really good because if you're feeling a certain mood you can go on pandora

Date of experience: August 5, 2018
Washington
6 reviews
2 helpful votes
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Music lover
March 27, 2016

I like the idea of creating my own personal music selections.
The service is great and it's free. What more could you ask for

Date of experience: March 26, 2016
Texas
1 review
2 helpful votes
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Absolutely love it.
December 5, 2017

I love Pandora! Love the music & variety of genres you have to choose from. Never had a problem. Always find what I'm looking for every single time!

Date of experience: December 4, 2017
New York
5 reviews
1 helpful vote
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GLORIOUS
May 16, 2016

The BEST for Music lovers in all genres from Pop, Classical, Gospel, to Hip-hop. Pick your favorite artists or Broadway Show and hear what will lift your SOUL!

Date of experience: May 16, 2016
Washington
2 reviews
21 helpful votes
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Purchase return
June 23, 2019

I just wanted to return my purchase back. Just for fun) It has succeeded but only from the second time. That is why 4 stars)

Date of experience: June 21, 2019
New York
6 reviews
45 helpful votes
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I LOVE this app
October 24, 2017

Pandora is a game changer for me! So easy to use and always fantastic song selection! My husband and I love it!

Date of experience: October 24, 2017
GB
2 reviews
1 helpful vote
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Ordered stuff on facebook as it said pandora uk got no tracking number so I emailed store five time and have still got no items or an email back

Date of experience: December 4, 2017
Luxembourg
2 reviews
8 helpful votes
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Great Availability!
January 11, 2016

I like the fact that they're available on all my devices. I've had the best music listening experience! Highly recommended

Date of experience: January 11, 2016
California
1 review
2 helpful votes
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Pandora failed
September 4, 2019

Boring sci-fi show with poor acting the lack of originality don't waste your time the CW fails on this one.

Date of experience: September 4, 2019
Mexico
4 reviews
12 helpful votes
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Beautiful bracelets
December 1, 2017

I ordered there three bracelets for me and my friends and I'm completely satisfied with their quality. Look so stylish!

Date of experience: November 30, 2017
Virginia
8 reviews
12 helpful votes
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All Day, Everyday!
December 8, 2016

Love listening to Pandora literally all day, everyday. Even use it on my Xbox. Thanks Pandora for the great service!

Date of experience: December 8, 2016
New Hampshire
5 reviews
5 helpful votes
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THE BEST EVER!
April 30, 2016

This is the absolute best listening service I have seen, The adds may be annoying, but they play w. E you need. Its all I use besides youtube!

Date of experience: April 30, 2016
New York
3 reviews
0 helpful votes
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Excellent
December 15, 2015

I really like their official page, because they have a section about GIFT HER. I can go to this section to pick the gift for my wife and daughter. HEHE!

Date of experience: December 15, 2015
California
5 reviews
25 helpful votes
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Good Music for the money
November 16, 2015

I like their easy way to stream music, and for only $5 a month.

For classics such as jazz, classical, reggae, country, they have a wide selection.

Date of experience: November 15, 2015
New York
1 review
1 helpful vote
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Worst music store
August 3, 2017

After my app updated this app became trash. The new face is the worst I cant even use it anymore though they had good music back then

Date of experience: August 3, 2017

Overview

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
24
quality
21