website thubmnail of PandaHall

PandaHall

How would you rate PandaHall?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow H D.
Unfollow H D.
Send Message
Share Review
Report Review

AMAZING!
February 6, 2021

My order was fulfilled and shipped to the states quickly! Everything was just as I ordered and packed well. Thank you! I will definitely place an order with Panda Hall again!

Date of experience: February 5, 2021
Florida
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Send Message
Share Review
Report Review

My BEST Wholesaler.
July 20, 2021

Been buying from PandaHall for years! Panda hall is my go-to wholesaler for all my items in my store great prices hey great customer service you can't beat working with them!

Date of experience: July 20, 2021
Missouri
1 review
3 helpful votes
Follow Sheila S.
Unfollow Sheila S.
Send Message
Share Review
Report Review

We did several orders with panda hall in the past which did not have a problem so we did not have to contact customer service. This last order was over $2000 and we received dyed rose quartz beads when the listing said natural.

We have been working with beads for over 20 years so I know when things are dyed and I even took the time and showed them the picture experiment where the pink dye came out of the stones because they did not believe me. Even after the picture proof, panda hall denied their mistake and said that the stones were just heated. Pink dye does not come out of heated stones.

I don't know why they are trying to cover it up because they usually just state upfront if something is dyed or not dyed. If I'm paying for natural stones I'm not paying for dye.

If you make a mistake that is fine, just admit it and refund the customer. But after several emails, The customer support still denies it and wants us to ship back the items all the way to China on our own dime. This transaction was a huge hassle and not worth the time.

We will stick with our trusted vendors locally. They cost more but it's worth not dealing with this headache from a company that does not value customers.

Very disappointed in Pandahall customer service.

Date of experience: November 23, 2020
Ireland
1 review
0 helpful votes
Follow Ray J.
Unfollow Ray J.
Send Message
Share Review
Report Review

Great products, very comprehensive range and good prices. Prompt and efficient customer service. I highly recommend them.

Date of experience: November 14, 2022
GB
1 review
0 helpful votes
Follow Alexandra D.
Unfollow Alexandra D.
Send Message
Share Review
Report Review

My favourite site!
April 22, 2021

I love Pandahall, it's actually addictive! I like that they often have sales on the items that I need. Good prices and great quality stuff too! I totally recommend it!

Date of experience: April 22, 2021
Canada
1 review
5 helpful votes
Follow DENIS S.
Unfollow DENIS S.
Send Message
Share Review
Report Review

MAKE AN ORDER BEGINNING DECEMBER 2016... NEVER RECEIVED! WRITE TON OF EMAILS TO GET MY ORDER RESEND... THEY WANT ME TO USE THE DHL, FEDEX, UPS $#*!... REALLY KEEP AWAY FROM THEM! BEWARE! WORST CUSTOMER SERVICE ON EARTH!

Date of experience: February 4, 2017
Texas
1 review
0 helpful votes
Follow Joel S.
Unfollow Joel S.
Send Message
Share Review
Report Review

I love all the beading supplies from this site, everything is very good quality, love the 18k gold plated, and a plus they do have awesome prices. Fast shipping and good customer service.

Date of experience: May 10, 2021
Portugal
1 review
0 helpful votes
Follow Nishat s.
Unfollow Nishat s.
Send Message
Share Review
Report Review

They have amazing customer service and their products have great quality. I always shop at PandaHall for my small business and this is the best website for that.

Date of experience: March 12, 2021
Australia
1 review
0 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Send Message
Share Review
Report Review

Great customer service
October 28, 2021

I have been buying from Pandahall for many years, I am very happy with service and in general quality of products.
I will continue to purchase from them for the foreseeable future.

Date of experience: October 28, 2021
Singapore
6 reviews
16 helpful votes
Follow Sai P.
Unfollow Sai P.
Send Message
Share Review
Report Review

Beautiful products
April 19, 2023

I have ordered many times from this website. The products never fail to impress. I keep going back to this website as its reliable and cheap.

Date of experience: April 18, 2023
Haiti
1 review
0 helpful votes
Follow Edgar G.
Unfollow Edgar G.
Send Message
Share Review
Report Review

Great Company 100% recommended
June 17, 2021

I have made several orders, high quality, I love all the items that I received, 100% recommended. Excellent price and excellent customer service. This company is the best of the best.

Date of experience: June 16, 2021
Illinois
1 review
0 helpful votes
Follow Laura R.
Unfollow Laura R.
Send Message
Share Review
Report Review

I was looking for elastic in quantity and found just what I wanted on their site. The quality is good, the price was right and shipping was spot on. Everything was double-wrapped.

Date of experience: April 7, 2020
Texas
1 review
0 helpful votes
Follow CARLOS C.
Unfollow CARLOS C.
Send Message
Share Review
Report Review

Awesome Merchandise
September 26, 2020

I have ordered from Pandahall several times and have found their products to be an Awesome Value. I have ordered beads, obsidian, onyx, and other materials

Date of experience: September 24, 2020
GB
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Send Message
Share Review
Report Review

Great company
May 27, 2021

Brilliant products at great prices, fast delivery even though I'm in the UK. Highly recommended as I have not been disappointed with any of my orders to date.

Date of experience: May 27, 2021
India
1 review
7 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

The perfect online jewellery making supply store.

Pandahall.com is an online jewellery making supply store with the maximum variety of beads and button that I have come across to make jewellery. I have been using products from their website for almost a year now and can vouch for the quality of their products. My clients have given my jewellery pieces great reviews especially praising their quality and sturdiness. This appreciation is because of Pandahall.com. Their offers on bulk orders and other sales also prove to be quite profitable for people like us who are in the jewellery making business. I have never faced any problem with the order in terms of delivery or quality till date. But in case I have any query I try and reach their customer services who have always proven to be prompt and friendly in offering their advice. I have been treat with nothing but care and respect which has made me feel like valued customer.
For these reasons I always recommend to give their site a go and see for yourself how great they really are.

Date of experience: September 14, 2014
Australia
1 review
0 helpful votes
Follow Mandy D.
Unfollow Mandy D.
Send Message
Share Review
Report Review

Excellent for any Jewellery and craft makers
January 7, 2022

I was worried buying from overseas but pandahall ended my fears great service, price and quality
Sent over quickly and never an issue with my orders
Thank you so much and I will be buying more

Date of experience: January 7, 2022
Japan
1 review
5 helpful votes
Follow mayu i.
Unfollow mayu i.
Send Message
Share Review
Report Review

I strongly recommend to ask before place your qty especially it states Ready in 8 days not 3 days. One of the beads I insisted to purchase was not available at all but the listing was not taken down for many months - must comes from their operational issue. They called me from China if I want to purchase alternative. As well as other site Milky Way Jewellery wrote me every other day if I would find something from them instead with a big discount. Two weeks of back and forwarding emails they asked to offer a refund but I chose an alternative beads. This website seems to represents many different factory supplier in China which might resulted in the mixed review here. However I still get a lot of use out of their business thinking of the price of these in Japan where most supplier sells made in China findings for 4 times more unless stated as made in Japan 10 times more the price with higher quality. I am a business crafter and use both depends on my client who expect quality or lower price.

Date of experience: November 2, 2016
Florida
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Great supplies
January 11, 2022

PandaHall is a great supplier of beading supplies. I use the cord and clasps to make hand-tied keychains. The products are inexpensive and of good quality. The shipping is very fast.

Date of experience: January 11, 2022
North Carolina
1 review
0 helpful votes
Follow Lea N.
Unfollow Lea N.
Send Message
Share Review
Report Review

Ordered for the first time and received my order in the US in 13 days! Great pricing, great quality. Will definitely order from again. Thank you PandaHall!

Date of experience: September 1, 2022
Greece
1 review
0 helpful votes
Follow Maria A.
Unfollow Maria A.
Send Message
Share Review
Report Review

Excellent!
November 10, 2020

I buy from pandahall many times the last 5 years. I am very excited and satisfied with the quality of their products and I will definitely keep buying from them.

Date of experience: November 9, 2020

Overview

PandaHall has a rating of 3.8 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality and great prices. PandaHall ranks 2nd among Beads sites.

service
118
value
117
shipping
117
returns
68
quality
113