PandaHall Questions & Answers

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Here’s what consumers have asked with answers from PandaHall staff and previous consumers.

13 questions answered

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Question:

Has anyone purchased natural gemstones from pandahall? if so, are they real? Has anyone purchased natural gemstones from pandahall? if so, are they real?

Answer:

Nope plastic just like their rice!

By Rose q. over a year old

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Question:

Hay, i want to order small thinkgs eyepins,hair ties, zip lock bags and so on, not stones or beads, but i dont know trast this website or not? Hay, i want to order small thinkgs eyepins,hair ties, zip lock bags and so on, not stones or beads, but i dont know trast this website or not?

Answer:

I am an old hippie wire-wrapper. I buy my bags, boxes and many findings from them, as well as much of my stones and wire Always satisfied.

By HAROLD W. over a year old

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Question:

Is delivery through mail advisable and safe? Is delivery through mail advisable and safe?

Answer:

Yes. Have had no problems in many purchases. I live in USA

By HAROLD W. over a year old

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Question:

Does the items ship to your address or do you have to clear it at customs? Does the items ship to your address or do you have to clear it at customs?

Answer:

I always get my orders delivered right to my door.

By HAROLD W. over a year old

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Question:

How do i contact customer care? i just received my "order" but it was not the beads i ordered i received all honda parts!!! How do i contact customer care? i just received my "order" but it was not the beads i ordered i received all honda parts!!!

Answer:

There was a spot to contact us at the bottom of their webpage. They answered me within 24hrs.

By Kelly W. over a year old

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Question:

What is the best jewelry chain you bought at pandahall? What is the best jewelry chain you bought at pandahall?

Answer:

They carry the SHEGRACE line of Sterling, but I have purchased both stainless and Sterling chain from PandaHall and continue to do so.

By HAROLD W. over a year old

Question:

If the 925 sterling silver is real? If the 925 sterling silver is real?

Answer:

Yes is real, you have to read in description the material

By Agustin T. over a year old

Question:

I'm looking for a new place to purchase orders for my business and i found a lot of info about fake gemstone beads. I'm looking for a new place to purchase orders for my business and i found a lot of info about fake gemstone beads.

Answer:

I have ordered many natural unheated and undyed gemstone tumbles and faceted from PandaHall. You must use the filters on the left sidebar to narrow the search.

By HAROLD W. over a year old

Question:

Are the gold-filled items genuine or just gold plated? Are the gold-filled items genuine or just gold plated?

Answer:

I was just looking for charms and the gold plated items say that they are plated. Because of this I don't think they are trying to pass off something that is plated as gold filled. I was wondering whether or not to trust them also but I am going to buy some 925 silver charms from them. I will update this if they turn out to be fake.

By Samantha S. over a year old

Question:

If i order on the 5th december, when should i get my order If i order on the 5th december, when should i get my order

Answer:

I would think about 2-3 weeks later if it is all in stock

By Joanne K. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PandaHall Questions & Answers

Has anyone purchased natural gemstones from pandahall? if so, are they real? Has anyone purchased natural gemstones from pandahall? if so, are they real?

Hay, i want to order small thinkgs eyepins,hair ties, zip lock bags and so on, not stones or beads, but i dont know trast this website or not? Hay, i want to order small thinkgs eyepins,hair ties, zip lock bags and so on, not stones or beads, but i dont know trast this website or not?

Is delivery through mail advisable and safe? Is delivery through mail advisable and safe?

Does the items ship to your address or do you have to clear it at customs? Does the items ship to your address or do you have to clear it at customs?

How do i contact customer care? i just received my "order" but it was not the beads i ordered i received all honda parts!!! How do i contact customer care? i just received my "order" but it was not the beads i ordered i received all honda parts!!!

What is the best jewelry chain you bought at pandahall? What is the best jewelry chain you bought at pandahall?

If the 925 sterling silver is real? If the 925 sterling silver is real?

I'm looking for a new place to purchase orders for my business and i found a lot of info about fake gemstone beads. I'm looking for a new place to purchase orders for my business and i found a lot of info about fake gemstone beads.

Are the gold-filled items genuine or just gold plated? Are the gold-filled items genuine or just gold plated?

If i order on the 5th december, when should i get my order If i order on the 5th december, when should i get my order

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