Sai P.

I buy regularly from Asos. I live in Singapore. My orders reach me exactly in the time frame that Asos gives me. They also have a free returns policy which I appreciate so much. Unlike websites like Mango.com which often cancels orders after 10 days due to stock non availability, Asos hasn't done that once.in all my 58 orders for my past 4 years.
The prices are good on Asos and there are regular discounts.
The only downside is I don't know the origin of the products before I order...coz sometimes the quality of the products are a bit substandard and it would reduce the inconvenience of a return.

Waiting for Samsung unveiling of the zflip 5 I got too excited ytd and placed an order immediately as the phones were unveiled. When I got my confirmation email...then I had realised that I had chosen an online extra colour of green inside of the mint colour that I had wanted...I called the customer service immediately only to be told I can't cancel the order.I was heartbroken. I requested a call from the manager during office hours and hung up. This morning the manager at Samsung customer service Singapore Thiba called me. She was extremely polite and resourceful...she asked me a lot of questions and when she realised how much I wanted the colour of my choice.she said she would try to help me and told me to give her time...
Then she called saying she had gotten my purchase cancelled.she also got me back my one time use 200 dollars voucher...she also helped me cancel my old phone trade in...
I thank Thiba from the bottom of my heart for going the extra mile to help me..

I was a loyal mango customer. I made an order on 6th July. Today, the 11th July they are sending me an email saying the order is cancelled. I think it was a very irresponsible thing to do. And I thought it was a reputable company. I had been waiting for the order for like 6 days now.

I accidentally made a double booking coz Agoda kept sending me multiple emails that my booking didn't go through...they refused to cancel the booking even after multiple requests. The most annoying thing was the customer service people use default emails to send you and placate you for a day then the next day tell you the hotel didn't agree to cancel your booking. Its so stressful. I wasted a lot of money just trying to save a few bucks...I hate this experience. Don't book on Agoda.

I have ordered many times from this website. The products never fail to impress. I keep going back to this website as its reliable and cheap.