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PaintScratchReviews 6,169

4.6

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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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Tennessee
1 review
0 helpful votes
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Very close
August 25, 2022

Pretty close match. Not exactly the oe code but not far off.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Good service
July 26, 2022

Have yet to apply. But it matches. I will check back in if need be

Date of experience: July 26, 2022
West Virginia
1 review
0 helpful votes
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Paint Pen
August 25, 2022

I bought two paint pants that seemed to be very blotchy when in use. The tips on the pens were not fine and could not be used with great accuracy. When depressing the tip, paint would come out of the side and not to the tip of the pen. Should have bought the bottle.

Date of experience: July 26, 2022
Illinois
1 review
0 helpful votes
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1958 Chevy Belair touch up paint
July 26, 2022

I ordered Glen Green touch up paint from Paint Scratch. The order was sent promptly and mixed perfectly. I would encourage others to choose this company.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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79 Camaro Rebirth
July 25, 2022

I am bringing my 1979 Camaro Coupe back to life and my plan is to try and paint it myself. So far I'm having mixed results but I'm learning and improving. It still has the original paint and the PaintScratch color match is perfect.

Date of experience: July 25, 2022
Florida
2 reviews
0 helpful votes
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Novice
July 25, 2022

My experience with learning the website and ordering was excellent. I feel it is the best and most useful site I have ever been on. The products are superb and the information on the site provides terrific guidance.

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Tow Eye Cover
July 25, 2022

After replacing my front tow eye cover, I had to paint it to match my 2016 MB Black paint. A few light coats of black and a few light coats of the enamel and it's like new. Including the part and paint, I spent about $100 for what the body shop wanted to charge me $750 to do.

Date of experience: July 25, 2022
Colorado
1 review
0 helpful votes
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Watch out for order duplicates!
August 24, 2022

Ordering was not intuitive second time around, I ordered some additional product and somehow my first order got duplicated along with it. The order confirmation was not clear and I ended up with too much paint with no way to return it! Please fix this issue. Thanks

Date of experience: July 25, 2022
Colorado
1 review
0 helpful votes
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Car
July 25, 2022

Very good so far have no problems at this time. Haven't use the product yet but will soon

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
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I ordered paint for my 1999 Eclipse GSX and the color was spot on with the factory color. Would highly recommend!

Date of experience: July 25, 2022
Nebraska
1 review
0 helpful votes
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Dx8
July 25, 2022

It is the Original metallic pitch black paint from dodge

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
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Paint order
July 25, 2022

Shipped timely, all items ordered were included.
Nice array of product choices.

Date of experience: July 25, 2022
Utah
1 review
0 helpful votes
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No, follow up on original email sent, describing the problem, they said they would get back and never did. They think they can get away with sending something that's not right because of verbage in their literature.

Date of experience: July 25, 2022
Florida
2 reviews
0 helpful votes
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Perfect Match
July 25, 2022

Did the test as instructions called for and it looks like a good match. Used on my car, and it's a perfect match.

Date of experience: July 25, 2022
Washington
2 reviews
0 helpful votes
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Great service.
July 24, 2022

Everything works well. It was easy to order and I like the how-to videos. I just wish you could lower the amount required for free shipping. It really adds to the total and if you are a high volume company, your economies of scale make it easier for you to cover than for individual consumers like me on a fixed income.

Also, it's a little thing, but it might help if you explain that the factory code is the letter or number attached to the paint code, like the second letter. I had to surmise this for myself and I'm still not completely sure I was correct.

The color was a little bit off, but as it is a scratch only, not a larger mark, I just went ahead with it.

I wish the rubbing compound came in a resealable container.

You really have to do a lot of rubbing to get a scratch filled and flush.

Date of experience: July 24, 2022
Massachusetts
1 review
0 helpful votes
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Great products, slow shipping
July 24, 2022

I love the products, they work great. Taking a week to ship the products to me is the only reason for 4 instead of 5 stars.

Date of experience: July 24, 2022
Pennsylvania
1 review
0 helpful votes
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Great service!
July 24, 2022

I was updated throughout every step of the shipping process and received the product safely!

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Acura tri coat
July 24, 2022

Easy to navigate website. Paint turned out great.
Thanks

Date of experience: July 24, 2022
Wisconsin
1 review
0 helpful votes
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Satisfied with product
July 24, 2022

I was satisfied with the paint pen. I have not tested the color match yet but I am sure it will match to my car just fine.

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Color match is spot on
July 23, 2022

Awesome mixing. I've been ordering paint spray can online but "paint scratch" is the only one that really delivers exactly like the OEM colors.

Date of experience: July 23, 2022