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Pacific Columns Reviews Summary
Pacific Columns has a rating of 3.7 stars from 2,290 reviews, indicating that most customers are generally satisfied with their purchases. Pacific Columns ranks 12th among Home Decor sites.
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Customer Service responsibility of the salesman. He did not give a reasonable delivery time. The sales receipt states - 7 - 10 days. I purchased the columns Jan 6,2015. I received the columns on January 29,2015. The first call to verify date of delivery, I was told February 6th - which was not acceptable. I had to pay the contractor's down time for the delay (the delay caused a work stoppage). I am not happy about the extra cost when an accurate delivery date should have been give to me when I placed the order. I recommend removing the estimate days for delivery. It was misleading, especially when I verified the delivery and it was a month's gap/ I am not happy with your customer services practices at all.
Everything is great
Thank you
Received product in super fast time (3 days), have product painted and ready to install, am well pleased with it, will be a few more days before I can install, can't wait.
2 out of 4 columns were broken on the bottom edge luckily I needed to cut enough off to be able to use them. No protection on lower ends as there was on the upper ends.
I originally left a message and no one called me back. I persisted and finally got a very nice person named Elizabeth. I would highly recommend her. She was very attentive and followed through.
Overall very pleased. Have not uncrated columns yet just received two days ago.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members