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Ownkoti

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California
1 review
0 helpful votes
Follow Leslie R.
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The pajamas set I was gifted with doesn't fit. It is February and still I am dealing with their BS! I don't think I am ever gonna be able to wear their pajamas! Not recommend this company! They suck pretty bad!

Date of experience: February 7, 2025
California
1 review
3 helpful votes
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Beware Ownkoti Online
January 4, 2025

Just another sham company from China. Sizes are way off and company refuses to pay for shipping back to China. This is one of many negative reviews about sizing and the company's refusal to make things right.

Date of experience: January 4, 2025
Wisconsin
2 reviews
12 helpful votes
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Very cheap
December 31, 2024

Bought a Sherpa quilt and as I was unpacking it noticed loose threads. After three days there are multiple areas of loose stitching. It's crap. Truly awful. Avoid them at all costs.

Date of experience: December 28, 2024
Oregon
1 review
5 helpful votes
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Don't buy from Ownkoti
January 2, 2025

It's are port quality. Way too smalll. You can't return or get a refund. They are in China and want you to return to China and then they might maybe return your money.

Date of experience: January 2, 2025
New Jersey
1 review
5 helpful votes
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Ownkoti - is a scam
November 19, 2024

OWNKOTI'S website suggests a consumer will purchase items from a company based in Nice, France.

This is scam as the company is based in China - and it will cost 1/2 the purchase price to return the item to China not France.

If you want to buy any item this Company offers (which are sub-standard) do so through Amazon - so you won't be hit with huge return postage fees.

As a consumer, you will see the same customer disappointment and rip-off scheme by this company.

Please feel free to reach out to me before you are scammed by this "Imposter Fabric Mill"

Date of experience: November 19, 2024
Canada
1 review
6 helpful votes
Follow Rishad H.
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Absolutely rubbish quality chinese made products and pathetic customer service. I ordered a pair of curtains, they sent me two different sized curtains which I can't use and in addition to that one was defected. Grommet came loose immediately. I reached out to their customer service including order number, photos and videos of the incorrect size and defect. They kept asking for this barcode and then another barcode. If they sent the parcel they should have all details if I provided the order number but No! Anyway when I finally provided everything they stopped responding. The photos looks much better in their website, in reality these are overpriced chinese made poor quality defected products. Stay away from this site. You can get better chinese deals in Aliexpress or Temu.

Date of experience: October 5, 2024
Australia
1 review
10 helpful votes
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DONT BUY FROM THEM!
August 27, 2024

They are a dodgy company. I never got my order and they wouldn't help find it, deal with their carrier or offer a refund. I spent nearly $177! Please read this review before you buy form them! Wish I could give them NO STARS!

Date of experience: August 27, 2024
Israel
1 review
8 helpful votes
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No returns!
August 27, 2024

Very bad, frustrating and annoying experience. I tried to make a return, followed carefully their return policy, including shipping the package back to China on my expense. The package was delivered to the Chinses costume, however Ownkoti never bother to redeem it. In their polite but unhelpful response emails, they continue to claim the package has not yet arrived. I have never received my money back..

Date of experience: August 27, 2024
Oregon
1 review
7 helpful votes
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Poor quality, even worse customer service
July 23, 2024

Ownkoti is selling cheaply made clothing and linens as expensive luxury products. The towel I bought is not absorbent at all, trying to dry off with it just smears water around. And even worse, I bought a kimono that based on their website measurements should have fit, and it doesn't. I tried to return it and they won't take it, saying instead they'll give me a $10 refund and I can buy another one. I went back-and-forth with them on this, and they won't budge, absolutely terrible customer service and an incredible waste of money. I will never support this company again.

Date of experience: July 23, 2024
California
1 review
6 helpful votes
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We ordered a sofa cushion. They sent the wrong size. After a month of debate, they sent me the right size in the wrong color. After another month of debate, they finally sent the right size. The sofa covers are smaller than advertised: all three of them. It stained my couch. I took a detailed video. Our beautiful cream couch is now a blue hue.

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Date of experience: April 6, 2024
Alabama
2 reviews
6 helpful votes
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Con artists
July 23, 2024

I wear a medium in pajamas and ordered a large in their pajamas. They came in a worn out plastic bag with no tags. They are an X-small like size zero. Do not waste your time with these people as their products are nasty and probably used. Buyer Beware. The waist measures 12 inches of this elastic.

Date of experience: July 23, 2024
Oregon
1 review
5 helpful votes
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Total scam
June 17, 2024

I got a bed spread that had unraveling edges and inconsistent dye. I tried to get a return but they were totally hostile about it and didn't want to give me a refund at all. It's just theft. Most of their stuff you can find on AliExpress a lot cheaper. Do a reverse image search. These people are scammers.

Date of experience: June 17, 2024
Arizona
1 review
4 helpful votes
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PJ bottoms were way too small as though a child size was attached to an adult size pajama top. Although the pajama top was a little on the small side too, but not so extremely small. The pattern is nice but it doesn't do any good if you can't wear them. Also, there's no laundry care information in English. It's all in Chinese, so we can't access the information. So disappointed since the fabric looks to be very nice in the ads and in-person.

Date of experience: March 3, 2024
Tennessee
1 review
4 helpful votes
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Scam company
March 6, 2024

When something doesn't fit ( I always wear XL, my oh s were too small ( Asian sizes are smaller) then they harass you about keeping it & no where in your return policy does it say orders have to be shipped back to China at huge mailing fees! Scam

Date of experience: March 6, 2024
Kansas
1 review
3 helpful votes
Follow Leslie F.
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These people really suck and they are scammers. Their stuff looks beautiful online, but when you get it, it is cheap. I contacted them to return it and they told me I had to ship it back to China, even though it had been shipped from the United States. Then they offered me a 20% discount and said I could offer that to my friends and family. I told them that I would never do that to my friends and family. I wouldn't have them any longer. What a strange response… I don't like the product and I would like to return it-here is a discount code so you can buy more of our crap.

Date of experience: July 2, 2024
New Jersey
1 review
12 helpful votes
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So disappointed!
October 11, 2023

Save your money!
My 'reversible' king-size blanket doesn't even adequately cover my Queen size mattress, no matter which way I turn it.

I am so disappointed!
Also I had to hand sew at least 15" of mis-sewn seams along two sides. The more I sewed, the more un-sewn areas I found. I had to drag out my portable sewing machine and zig-zag stitch every side! Very shoddy workmanship. It also took 16+ days for shipping. It also does NOT look like the one they show on the website.
It will probably end up being a floor blanket for the dog.

King size blanket on a queen platform bed. Doesn’t even cover the sides of the mattress. Missing stitching along seams on 3 sides. Never again!
Date of experience: October 11, 2023
Washington
1 review
11 helpful votes
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Scam
January 26, 2024

Read the trust pilot reviews as well... Their size chart does not match the sizes of their items. When you try to get a refund they are extremely hostile and eventually offer 15% off of another purchase, that's it. They are criminals taking money and then not offering refunds for bad goods. If you like their blankets, they are available on ali-express for way cheaper, just do an image search to find them.

Date of experience: January 26, 2024
Netherlands
1 review
2 helpful votes
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Beautiful bedspreads, friendly professional service
November 20, 2022

I bought two king-size bedspreads. They are utterly beautiful, exactly as portrayed in the pictures on their site. The heft (weight) feel (soft) and colour vibrancy is just perfect. I was kept informed, literally every step of the way on their travel from China to the Netherlands. I would recommend.

Date of experience: November 19, 2022
Montana
1 review
1 helpful vote
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The blankets are beautiful in my opinion. Great as a couch throw or a summer top layer, and the reversible pattern is nice for some aesthetic diversity. They are from China, but that doesn't necessarily equate to a bad product like some seem to expect. I actually found the website from an Etsy shop reselling them for way more and I tried researching for the original.

Date of experience: July 29, 2023
California
1 review
0 helpful votes
Follow michelle m.
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I read reviews "after" I ordered and the negative comments made me very anxious that I had made a terrible mistake. (I must admit I usually do not buy things coming from China.) There were many complaints that the return process is outrageous, I don't know about that.

My quilt arrived in a timely manner (it came from US) and it fit my Queen bed perfectly. The colors and patterns are beautiful, if I had more money I would get more. It will be my summertime blanket.
Based on my experience I would recommend this bedding and the company and would buy again...in fact, I will someday.

Date of experience: July 24, 2023

Overview

Ownkoti has a rating of 2 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ownkoti most frequently mention return policy, customer service and wrong size. Ownkoti ranks 2967th among Home Shopping sites.

service
74
value
68
shipping
69
returns
65
quality
73
This company does not typically respond to reviews
+18