Overnight Prints

You can custom cards from Overnight Prints. They provide quick service and customer support is also amazing. Online design tools and fast printing available at their site. High-quality products with reasonable price.

Ordered business cards overnight. Paid premium air freight. They delivered late and would not offer an evaluated refund. Then radio silence. They have 52 reviews on this site last 12 months - 48 are negative. Use this company only if you wish to accept late deliveries, broken commitments and shoddy customer service. They dont behave the way TEAM USA should behave...

I have placed 12 orders with overnight prints with generally just ok they get it done. My last order was the wrong color. I get a candy apple red print card this order was a pale orange. It looked faded. I submitted requested info to get replacement order. Well 3 times I did with no response of any kind. After calling I was told 2 options 50% off next order or a reprint with same shipping. Offer good for 30 days. Dumbest offer ever. Um hello I want my correct order and it should be expedited due to their error. Well my replacement should have been delivered 4 days ago... not here. Now has. Been 1 month since original order. No value in customers. Must be going down and hurting for money horrible no communication and no business cards!

I would click zero if I could. Delivered late, horrible quality, cut with a dull knife, off centered print, wrong finish on the cards just for starters. These guys used to be great but obviously something changed. I have been asked to prove what the cards looked like twice. Each time I share the pictures, I must get put in a folder of "I DON"T CARE". End of story, the cards are horrible and countless times of reaching out and being ignored, I have had it. Picture for proof: The white cards are great and properly sized. The maroon card is the epic failure. 2nd picture is my proof. See any difference?

Poor customer service and product, stay away! I ordered bright blue background that was picked on their website for 2000 business cards, what I received was a dull ugly purple. These don't match at all with my business and can't be used. According to them too bad we don't guarantee our colors even when picked from our site. So I am out a bit of money and have no cards, spend your hard earned money elsewhere!

Obviously misprinted businesses cards and after back and forth emailing they said its less than 1/16 inch off (it was definitely more) they won't be fixing the problem. No reprinting and no refunding. I spent over $100 on 250 cards and they look like crap! They even admitted to seeing the defect: "We can see the issue that you mention but it is still within the limits." WOW!

I've used them multiple times and suggested them to others but their customer service is terrible and as a "gold member" I'll never spend another cent there. Terrible!

Very telling that they don't let you write reviews on their Facebook.

This company has horrible reviews other than this sitejabber pay for only good reviews to be counted, clearly something is wrong here. They take your money and deliver nothing but excuses until you quit asking questions. Even read their employee reviews, terribly run company. Don't order from this place, you will regret it!

Awful service, made the mistake of ordering twice over a year apart. Both times each order was delayed by weeks even though I paid for expedited shipping. My second order is over a month overdue and still has no ETA. I am now having to dispute because they refuse to give me a full refund when I am no longer in need of the product. Lots of other services provide similar products available that are capable of meeting deadlines, or at least not passing them by several weeks. Do not order, but if you do, absolutely never pay extra for earlier delivery dates. And prepared to not have any of your products on time. Why bother offering expedited shipping for a premium when they are incapable of delivering? I would have thought this may be due to Covid, but I had the same experience with my first order well before Covid occurred. Plenty of other complaints over the years with the exact same experience.

I ordered 500 cards on 2/7/19. Their shipping rates are extremely high. This feels like a bait and switch - even the name of the company is absurd when one considers that I ordered cards on 2/7/19 and they are due to be delivered on 2/19/19. These could have been sent for less ($7.50 flat rate) USPS and arrived two days after the order went in. Meanwhile, I miss a very important business deadline. The company was completely unhelpful when I did an online chat and when I telephoned. They were unwilling to help me meet my deadline. I do not plan to EVER deal with this shabby outfit again. Stay away!

This company really doesn't care about keeping customers. They are happy with a one time sale that turns out to be a completely butchered order and shipping? Don't even bother paying the extra fee to get your order quickly! They shipped my order 3 days later-on the day that it was supposed to actually arrive-needless to say my order arrived after the event for which it was meant to be and exactly 4 days after the arrival date that was promised on their website… I no longer have any use for the product, when I spoke with supervisors and production managers all they had to offer was the shipping cost difference?! Although they did admit they are having issues with their production department. I don't understand why those issues have been projected unto me and there is a complete lack of interest in making customers happy..

Over the last few years, working with Overnight Prints has been a horrible nightmare. We receive approximately 50% of orders later than the date we requested the items. Often, with overnight printing we get the order late which defies any reason as to why the company is called overnight prints or why they charge extra for overnight printing and delivery.

Furthermore, we've talked to customer service quite a few times, and over the last 2-3 years their response has been "we're really busy right now". It just seems that no one cares.

Lastly, the way the company phrases the email they send out to write a review is skewed so that it seems they are asking whether you received your order rather than write an honest review.

See below:

Please choose one of the following options below...

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Yes, I received my order.

Please give us some feedback regarding your purchase by clicking on the link below.

BE AWARE: This company completely forgot our order. We had to message them the day before our trade-show to find out. They didn't even know.

Their customer service was sub par at best, as they didn't even offer a solution, when asked I was given the following response:

" Do you want me to follow up with you via email once we get an update from production? "

I am not kidding.

All 5 separate orders I have received have had problems. Mostly the Art is not centered on one or both sides. And the artwork and spot varnish can be off centered by 1/4 inch. One one occasion I have gotten full bleed cards with a white stripe of paper showing. Oh and if you get round corners they look like garbage. I gave them 2 stars because of price and turnaround time and customer service is good. But if the quality is so bad what is the point? That being said I will probably keep trying because I like disappointment.

Paid for RUSH print which is supposed to be produced the same business day. Now 7 days passed and it is still in production. Live chatted with customer service and they only use pre-drafted script which is irrelevant to my concern. And they ended the conversation abruptly without solving the issue. When the chat ended, they offered the option to save the chat script. Of course that doesn't work either and errors keep popping up. I also find whatever rating shows up on this sitejabber not trustworthy. Now I'm writing so many words, they still deem my review incredible...

I have been a customer for 10 years and this company has now turned against it's loyal customers. My order was supposed to be here by March 29,2022 and it is April 8 and still no order or why it is late. Will never use again.

This is by far the worst Company I have EVER dealt with. They won't even fix their mistakes after they agreed to refund my money they never have. I have told everyone I know to stay clear of them. Very poor quality workmanship and they take forever. They only ripped me off for around thirty dollars but it has cost them several hundred in business.

Yeah... this is the third time and here's the thing these guys used to be AMAZING. Don't know what happened or why this has changed, but once upon a time, I could really count on Overnight Prints and now... i can't. And that's unbelievably disappointing. My last two orders, were scheduled to be shipped and delivered on a certain date, and both missed their deadline.
Bummer guys, you just lost a customer who buys for her clients.

I needed my order by a certain date. I paid for that date of delivery. When the package didn't arrive I chatted the company. They said "Oh yes, we have had a ton of internal delays." The event I needed the cards for came and went. They said they would get back to me on a way to make-good but they never did. If you need something fast, do not go with them.

I placed my order 5/2. It's 6/6 today. My order FINALLY shipped. Order expected next week -- more than 1 month since order. When I asked for an updated ETA, all I got was non-answers. Terrible customer service, even worse production times.

I ordered brochures, and the design outlet is definitely not user-friendly at all. It doesn't show the cut-off marks for the folds and things like that, making designing a correctly formatted product almost impossible. I ended up designing mine on Word and uploading it, but I received seven emails stating that my design did not fit their standards. The user isn't informed of this detail until AFTER they've submitted and paid for their order; meaning that you have to go back and continuously fix the issues, which can push back shipping dates. The finished product was beautiful and well-priced, but the design platform is just so inconvenient for the user.

15 days to make 1000 business cards and not done yet. The worst customer service, they hang out on you, cut the chat on you when you ask to cancel your order since they couldn't deliver on time promised.
I am still waiting for my order. Don't use them, you will have high blood pressure dealing with this kind of people.

They sent me someone else's order. I try to contact them and the only person I can reach is their live chat, who offers no help says I need to send in pictures because apparently they outsource all their customer service. Haven't heard anything, and judging by other sites everyone is having issues with them this month. Stay away from this company there are far better, far more reputable, and caring then whatever this company is.

Ordered customer printed cookies. They were supposed to be printed and mailed within a week. The order status on the website showed them as being shipped the next day, but where I check the actual tracking, it showed the package was never received by FedEx. I contacted customer service multiple times and they kept telling me the order was already shipped. Then when it never arrived, they said it had gotten lost in production. Allegedly, they're doing an investigation with FedEx and then I'll get refunded. This feels like a scam. Do not make the mistake that I did.